The agentic AI space still feels chaotic, overhyped, and hard to navigate. But for businesses that get it right, AI agents are reshaping customer experience.
Join Thatcher Foster, VP of Client Solutions at Bilt Rewards, and Max Lowenthal, Agent Product Manager at Decagon, for a candid conversation on Bilt's experience evaluating AI agents for customer support.
They'll look at what separates best-in-class agentic AI solutions from legacy chatbot software, a five step checklist for evaluating AI agents, deploying AI in a way that fits your workflows, and how to measure ROI.