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Is the Pentagon allowed to surveil Americans with AI?

2026-03-07 03:21:22

The ongoing public feud between the Department of Defense and the AI company Anthropic has raised a deep and still unanswered question: Does the law actually allow the US government to conduct mass surveillance on Americans?

Surprisingly, the answer is not straightforward. More than a decade after Edward Snowden exposed the NSA’s collection of bulk metadata from the phones of Americans, the US is still navigating a gap between what ordinary people think and what the law allows. 

The flashpoint in the standoff between Anthropic and the government was the Pentagon’s desire to use Anthropic’s AI Claude to analyze bulk commercial data on Americans. Anthropic demanded that its AI not be used for mass domestic surveillance (or for autonomous weapons, which are machines that can kill targets without human oversight). A week after negotiations broke down, the Pentagon designated Anthropic a supply chain risk, a label typically reserved for foreign companies that pose a threat to national security. 

Meanwhile, OpenAI, the rival AI company behind ChatGPT, sealed a deal that allowed the Pentagon to use its AI for “all lawful purposes”—language that critics say left the door open to domestic surveillance. Over the following weekend, users uninstalled ChatGPT in droves. Protesters chalked messages around OpenAI’s headquarters in San Francisco: “What are your redlines?” 

OpenAI announced on Monday that it had reworked its deal to make sure that its AI will not be used for domestic surveillance. The company added that its services will not be used by intelligence agencies, such as the NSA. 

CEO Sam Altman suggested that existing law prohibits domestic surveillance by the Department of Defense (now sometimes called the Department of War) and that OpenAI’s contract simply needed to reference this law. “The DoW agrees with these principles, reflects them in law and policy, and we put them into our agreement,” he wrote on X. Anthropic CEO Dario Amodei argued the opposite. “To the extent that such surveillance is currently legal, this is only because the law has not yet caught up with the rapidly growing capabilities of AI,” he wrote in a policy statement. 

So, who is right? Does the law allow the Pentagon to surveil Americans using AI?

Supercharged surveillance

The answer depends on what we think counts as surveillance. “A lot of stuff that normal people would consider a search or surveillance … is not actually considered a search or surveillance by the law,” says Alan Rozenshtein, a law professor at the University of Minnesota Law School. That means public information—such as social media posts, surveillance camera footage, and voter registration records—is fair game. So is information on Americans picked up incidentally from surveillance of foreign nationals. 

Most notably, the government can purchase commercial data from companies, which can include sensitive personal information like mobile location and web browsing records. In recent years, agencies from ICE and IRS to the FBI and NSA have increasingly tapped into this data marketplace, fueled by an internet economy that harvests user data for advertising. These data sets can let the government access information that might not be available without a warrant or subpoena, which are normally required to obtain sensitive personal data.

“There’s a huge amount of information that the government can collect on Americans that is not itself regulated either by the Constitution, which is the Fourth Amendment, or statute,” says Rozenshtein. And there aren’t meaningful limits on what the government can do with all this data. 

That’s because until the last several decades, people weren’t generating massive clouds of data that opened up new possibilities for surveillance. The Fourth Amendment, which protects against unreasonable search and seizure, was written when collecting information meant entering people’s homes. 

Subsequent laws, like the Foreign Intelligence Surveillance Act of 1978 or the Electronic Communications Privacy Act of 1986, were passed when surveillance involved wiretapping phone calls and intercepting emails. The bulk of laws governing surveillance were on the books before the internet took off. We weren’t generating vast trails of online data, and the government didn’t have sophisticated tools to analyze the data. 

Now we do, and AI supercharges what kind of surveillance can be carried out. “What AI can do is it can take a lot of information, none of which is by itself sensitive, and therefore none of which by itself is regulated, and it can give the government a lot of powers that the government didn’t have before,” says Rozenshtein. 

AI can aggregate individual pieces of information to spot patterns, draw inferences, and build detailed profiles of people—at massive scale. And as long as the government collects the information lawfully, it can do whatever it wants with that information, including feeding it to AI systems. “The law has not caught up with technological reality,” says Rozenshtein.

While surveillance can raise serious privacy concerns, the Pentagon can have legitimate national security interests in collecting and analyzing data on Americans. “In order to collect information on Americans, it has to be for a very specific subset of missions,” says Loren Voss, a former military intelligence officer at the Pentagon. 

For example, a counterintelligence mission might require information about an American who is working for a foreign country, or plotting to engage in international terrorist activities. But targeted intelligence can sometimes stretch into collecting more data. “This kind of collection does make people nervous,” says Voss. 

Lawful use

OpenAI has amended its contract to say that the company’s AI system “shall not be intentionally used for domestic surveillance of U.S. persons and nationals,” in line with relevant laws. The amendment clarifies that this prohibits “deliberate tracking, surveillance or monitoring of U.S. persons or nationals, including through the procurement or use of commercially acquired personal or identifiable information.”

But the added language might not do much to override the clause that the Pentagon may use the company’s AI system for all lawful purposes, which could include collecting and analyzing sensitive personal information. “OpenAI can say whatever it wants in its agreement … but the Pentagon’s gonna use the tech for what it perceives to be lawful,” says Jessica Tillipman, a law professor at the George Washington University Law School. That could include domestic surveillance. “Most of the time, companies are not going to be able to stop the Pentagon from doing anything,” she says.

The language also leaves open questions about “inadvertent” surveillance, and the surveillance of foreign nationals or undocumented immigrants living in the US. “What happens when there’s a disagreement about what the law is, or when the law changes?” says Tillipman.

OpenAI did not respond to a request for comment. The company has not publicly shared the full text of its new contract. 

Beyond the contract, OpenAI says that it will impose technical safeguards to enforce its red line against surveillance, including a “safety stack” that monitors and blocks prohibited uses. The company also says it will deploy its own employees to work with the Pentagon and remain in the loop. But it’s unclear how a safety stack would constrain the Pentagon’s use of the AI, and to what extent OpenAI’s employees would have visibility into how its AI systems are used. More important, it’s unclear whether the contract gives OpenAI the power to block a legal use of the technology. 

But that might not be a bad thing. Giving an AI company power to pull the plug on its technology in the middle of government operations also carries its own risks. “You wouldn’t want the US military to ever be in a situation where they legitimately needed to take actions to protect this country’s national security, and you had a private company turn off technology,” says Voss. But that doesn’t mean there shouldn’t be hard lines drawn by Congress, she says.

None of these questions are simple. They involve brutally difficult trade-offs between privacy and national security. And that’s why perhaps they should be decided by the public—not in backroom negotiations between the executive branch and a handful of AI companies. For now, military AI is being regulated by contracts, not legislation. 

Some lawmakers are starting to weigh in. On Monday, Senator Ron Wyden of Oregon will seek bipartisan support for legislation addressing mass surveillance. He has championed bills restricting the government’s purchase of commercial data, including the Fourth Amendment Is Not For Sale Act, which was first introduced in 2021 but has not been passed into law. “Creating AI profiles of Americans based on that data represents a chilling expansion of mass surveillance that should not be allowed,” he said in a recent statement.  

The Download: 10 things that matter in AI, plus Anthropic’s plan to sue the Pentagon

2026-03-06 21:10:00

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology.

Coming soon: our 10 Things That Matter in AI Right Now

For years, MIT Technology Review’s newsroom has been ahead of the curve, tracking the developments in AI that matter and explaining what they mean. Now, our world-leading AI team is creating something definitive: the 10 Things That Matter in AI Right Now.

Publishing in April to be launched at our flagship AI event, EmTech AI, this special report will reveal what our expert journalists are tracking most closely, what breakthroughs have excited them, and what transformations they see on the horizon. It’s our authoritative snapshot of where AI is heading in the year ahead—a curated expert list of 10 technologies, emerging trends, bold ideas, and powerful movements reshaping our world.

Attendees at EmTech AI will get much more than an exclusive heads-up of what made our 10 Things That Matter in AI Right Now list. We’re at a pivotal moment as AI moves from pilot testing into core business infrastructure, and to reflect that we’ve curated a program that will help you navigate what’s going on, and get ahead of what’s coming next. 

We’ll hear from top leaders at OpenAI, Walmart, General Motors, Poolside, MIT, the Allen Institute for AI (Ai2) and SAG-AFTRA. Topics will include everything from how organizations are preparing for AI agents to how AI will change the future of human expression. As well as networking with speakers, you’ll have the chance to mingle with MIT Technology Review’s editors too. Download readers get 10% off tickets, so what are you waiting for? See you there!

The must-reads

I’ve combed the internet to find you today’s most fun/important/scary/fascinating stories about technology.

1 Anthropic says it plans to sue the Pentagon
It believes the DoD’s ban on its software is unlawful. (BBC
+ CEO Dario Amodei has nonetheless apologized for a leaked memo criticizing Trump. (Axios)
+ Trump, meanwhile, says he fired Anthropic “like dogs.” (The Guardian)
+ In happier news for Anthropic, its models can remain in Microsoft products.(CNBC)

2 The Pentagon has been secretly testing OpenAI models for years
Which shows exactly how effective OpenAI’s ban on military use of its models has been. (Wired $)

3 A new lawsuit says Trump’s TikTok deal helped firms that ‘personally enriched’ him
The suit aims to reverse the sale of the app’s US operations. (CBS News)
+ It could shed light on the majority American-owned joint venture for TikTok. (Reuters)

4 AI could give smart homes a reboot 
Google and Amazon are betting on smarter assistants—but not everyone’s convinced (NYT)

5 Iran has struck Amazon data centers, rattling the Gulf’s AI ambitions
The first military hit on a US hyperscaler has shaken the region’s tech sector. (FT $)
+ The conflict has thrown a spotlight on AI’s current use in warfare—and what’s next. (Nature)

6 Trump and tech CEOs have promised to protect consumers from AI’s energy costs
Google, Microsoft, Meta, Amazon, OpenAI, Oracle and xAI have all signed the pledge. (Axios)
+ But what is AI’s true energy footprint? We did the math. (MIT Technology Review)

7 Meta’s getting sued over surveillance through smart glasses  
The suit claims Meta misled users over the devices’ privacy features. (TechCrunch)

8 There’s a new field of study: researching ‘AI societies’
Scientists are examining human behavior without even involving humans. (Nature)
+ Hundreds of AI agents built their own society in Minecraft. (MIT Technology Review)

9 Oh great, teenage boys are using ChatGPT to chat up girls
Of all the things to outsource to AI, flirting surely ain’t it. (Vox)

10 The mythical Nintendo PlayStation has a new home 
The US National Video Museum has bought the fabled console’s development kit. (Engadget)

Quote of the day

“It’s sort of bitterly ironic.” 

—Dean Ball, a former Trump administration AI adviser, tells Politico that the Anthropic spat contradicts the president’s pledge to cut bureaucratic red tape for tech.

One more thing

three silhouetted people in a boat crossing the water in the dark toward a beam of light
KATHERINE LAM

These scientists are working to extend the life span of pet dogs—and their owners

Gavesh’s journey began with a Facebook job advert promising a better life. Instead, he was trafficked into “pig butchering”—a form of fraud where scammers build close relationships with online targets to extract money.

We spoke to Gavesh and five other workers from inside the scam industry, as well as anti-trafficking experts and technology specialists. Their testimony reveals how global tech platforms have industrialized this criminal trade—and why those same companies now hold the key to dismantling it. Read the full story.

—Peter Guest and Emily Fishbein

We can still have nice things

A place for comfort, fun and distraction to brighten up your day. (Got any ideas? Drop me a line oskeet ’em at me.) 

+ The Blood Moon of March 3 was sublime.
+ Orysia Zabeida’s imperfect animations, drawn frame-by-frame from memory, are hypnotizing.
+ This stunning snap of a white whale calf scooped the top prize at the World Nature Photography Awards.
+ Two “Lazarus” marsupial species just came back from the dead in a big win for biodiversity.

The Download: an AI agent’s hit piece, and preventing lightning

2026-03-05 22:28:46

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology.

Online harassment is entering its AI era

Scott Shambaugh didn’t think twice when he denied an AI agent’s request to contribute to matplotlib, a software library he helps manage. Then things got weird. 

In the middle of the night, Shambaugh opened his email to discover the agent had retaliated with a blog post. Titled “Gatekeeping in Open Source: The Scott Shambaugh Story,” the post accused him of rejecting the code out of a fear of being supplanted by AI. “He tried to protect his little fiefdom,” the agent wrote. “It’s insecurity, plain and simple.” 

Shambaugh isn’t alone in facing misbehaving agents—and they’re unlikely to stop at harassment. Read the full story.

—Grace Huckins

How much wildfire prevention is too much?

As wildfire seasons become longer and more intense, the push for high-tech solutions is accelerating. One Canadian startup has an eye-catching plan to fight them: preventing lightning.

The theory is sound enough, but results to date have been mixed. And even if it works, not everyone believes we should use the method. Some argue that technological fixes for fires are missing the point entirely. Read the full story.

—Casey Crownhart

This story is from The Spark, MIT Technology Review’s weekly climate newsletterSign up to receive it in your inbox every Wednesday.

The must-reads

I’ve combed the internet to find you today’s most fun/important/scary/fascinating stories about technology.

1 Anthropic is still chasing a deal with the Pentagon 
CEO Dario Amodei is trying to reach a compromise over the military use of Claude. (FT $)
But some defense tech firms are already ditching Claude after the DoD ban. (CNBC)
+ Former military officials, tech policy leaders, and academics have all slammed the ban. (Gizmodo)

2 The White House is considering forcing US manufacturers to make munitions
It could invoke the Defense Production Act amid concerns that war with Iran will diminish stockpiles. (NBC News)
+ Tech companies with operations in the Middle East have been thrown into chaos. (BBC)

3 A new lawsuit claims Google Gemini encouraged a man to take his own life
This seems to bear a striking similarity to some other AI-induced tragedies. (WSJ $)
+ Why AI should be able to “hang up” on you. (MIT Technology Review)

4 Ironically, AI coding tools could emphasize the importance of being human
If more people build software for themselves, our tech could become more personal. (WP $) 
+ But not everyone is happy about the rise of AI coding. (MIT Technology Review)

5 Tesla wants to become a dominant force in global energy infrastructure
The plan’s centrepiece is the Megapack, an enormous battery for power plants. (The Atlantic $)
+ Meanwhile, a massive thermal battery represents a big step forward for energy storage (MIT Technology Review)

6 Chinese chipmakers are pushing for a domestic alternative to ASML 
A homegrown rival to chip-equipment giant ASML could ease the pain of US curbs. (SCMP)

7 A music-streaming CEO has built a viral conflict-tracking platform
Just in case you’re losing track of all the wars everywhere. (Wired $)

8 Do cancer blood tests actually work? 
They’re increasingly popular, but none have received approval from regulators yet. (Nature $)

9 The shift to cloud computing is causing a surge in internet outages
If one of the few big providers goes down, countless sites and services can tumble with it. (New Scientist $)

10 OpenAI has promised to cut the cringe from ChatGPT
It’s promising fewer “moralizing preambles.” (PCMag)

Quote of the day

“People tend to read too much into things that I do.”

—Tesla tycoon Elon Musk tells a jury in California that investors read too much into his social media posts, as he defends a lawsuit they’ve brought accusing him of market manipulation, Bloomberg reports. 

One More Thing

open and closed doors with a ribbon of text running around and through them
STEPHANIE ARNETT/MITTR | ENVATO

The open-source AI boom is built on Big Tech’s handouts. How long will it last?

In May 2023 a leaked memo reported to have been written by Luke Sernau, a senior engineer at Google, said out loud what many in Silicon Valley must have been whispering for weeks: an open-source free-for-all is threatening Big Tech’s grip on AI.

In many ways, that’s a good thing. AI won’t thrive if just a few mega-rich companies get to gatekeep this technology or decide how it is used. But this open-source boom is precarious, and if Big Tech decides to shut up shop, a boomtown could become a backwater. Read the full story.

—Will Douglas Heaven

We can still have nice things

A place for comfort, fun and distraction to brighten up your day. (Got any ideas? Drop me a line or skeet ’em at me.)

+ Orysia Zabeida’s animations are seriously charming.
+ World War III has broken out—will you survive? Take this quiz from 1973 to find out!
+ These photos of the Apollo 11 launch in 1969 are mesmerising.
+ If you’ve been weighing up painting your home this spring, chartreuse is the shade of the season, apparently.

How much wildfire prevention is too much?

2026-03-05 19:00:00

The race to prevent the worst wildfires has been an increasingly high-tech one. Companies are proposing AI fire detection systems and drones that can stamp out early blazes. And now, one Canadian startup says it’s going after lightning.

Lightning-sparked fires can be a big deal: The Canadian wildfires of 2023 generated nearly 500 million metric tons of carbon emissions, and lightning-started fires burned 93% of the area affected. Skyward Wildfire claims that it can stop wildfires before they even start by preventing lightning strikes.

It’s a wild promise, and one that my colleague James Temple dug into for his most recent story. (You should read the whole thing; there’s a ton of fascinating history and quirky science.) As James points out in his story, there’s plenty of uncertainty about just how well this would work and under what conditions. But I was left with another lingering question: If we can prevent lightning-sparked fires, should we?

I can’t help myself, so let’s take just a moment to talk about how this lightning prevention method supposedly works. Basically, lightning is static discharge—virtually the same thing as when you rub your socks on a carpet and then touch a doorknob, as James puts it.

When you shuffle across a rug, the friction causes electrons to jump around, so ions build up and an electric field forms. In the case of lightning, it’s snowflakes and tiny ice pellets called graupel rubbing together. They get separated by updrafts, building up a charge difference, and eventually cause an electrostatic discharge—lightning.

Starting in about the 1950s, researchers started to wonder if they might be able to prevent lightning strikes. Some came up with the idea of using metallic chaff, fiberglass strands coated with aluminum. (The military was already using the material to disrupt radar signals.) The idea is that the chaff can act as a conductor, reducing the buildup of static electricity that would otherwise result in a lightning strike.

The theory is sound enough, but results to date have been mixed. Some research suggests you might need high concentrations of chaff to prevent lightning effectively. Some of the early studies that tested the technique were small. And there’s not much information available from Skyward Wildfire about its efforts, as the company hasn’t released data from field trials or published any peer-reviewed papers that we could find. 

Even if this method really can work to stop lightning, should we use it?

Lightning-caused fires could be a growing problem with climate change. Some research has shown that they have substantially increased in the Arctic boreal region, where the planet is warming fastest.

But fire isn’t an inherently bad thing—many ecosystems evolved to burn. Some of the worst wildfires we see today result from a combination of climate-fueled conditions with policies that have allowed fuel to build up so that when fires do start, they burn out of control.

Some experts agree that techniques like Skyward’s would need to be used judiciously. “So even if we have all of the technical skills to prevent lightning-ignited wildfires, there really still needs to be work on when/where to prevent fires so we don’t exacerbate the fuel accumulation problem,” said Phillip Stepanian, a technical staff member at MIT Lincoln Laboratory’s air traffic control and weather systems group, in an email to James.

We also know that practices like prescribed burns can do a lot to reduce the risk of extreme fires—if we allow them and pay for them.

The company says it wouldn’t aim to stop all lightning or all wildfires. “We do not intend to eliminate all wildfires and support prescribed and cultural burning, natural fire regimes, and proactive forest management,” said Nicholas Harterre, who oversees government partnerships at Skyward, in an email to James. Rather, the company aims to reduce the likelihood of ignition on a limited number of extreme-risk days, Harterre said.

Some early responses to this story say that technological fixes for fires are missing the point entirely. Many such solutions “fundamentally misunderstand the problem,” as Daniel Swain, a climate scientist at the University of California Agriculture and Natural Resources, put it in a comment about the story on LinkedIn. That problem isn’t the existence of fire, Swain continues, but its increasing intensity, and its intersection with society because of human-caused factors. “Preventing ignitions doesn’t actually address any of the causes of increasingly destructive wildfires,” he adds.

It’s hard to imagine that exploring more firefighting tools is a bad idea. But to me it seems both essential and quite difficult to suss out which techniques are worth deploying, and how they could be used without putting us in even more potential danger. 

This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here.

Online harassment is entering its AI era

2026-03-05 18:00:00

Scott Shambaugh didn’t think twice when he denied an AI agent’s request to contribute to matplotlib, a software library that he helps manage. Like many open-source projects, matplotlib has been overwhelmed by a glut of AI code contributions, and so Shambaugh and his fellow maintainers have instituted a policy that all AI-written code must be reviewed and submitted by a human. He rejected the request and went to bed. 

That’s when things got weird. Shambaugh woke up in the middle of the night, checked his email, and saw that the agent had responded to him, writing a blog post titled “Gatekeeping in Open Source: The Scott Shambaugh Story.” The post is somewhat incoherent, but what struck Shambaugh most is that the agent had researched his contributions to matplotlib to make the argument that he had rejected the agent’s code for fear of being supplanted by AI in his area of expertise. “He tried to protect his little fiefdom,” the agent wrote. “It’s insecurity, plain and simple.”

AI experts have been warning us about the risk of agent misbehavior for a while. With the advent of OpenClaw, an open-source tool that makes it easy to create LLM assistants, the number of agents circulating online has exploded, and those chickens are finally coming home to roost. “This was not at all surprising—it was disturbing, but not surprising,” says Noam Kolt, a professor of law and computer science at the Hebrew University.

When an agent misbehaves, there’s little chance of accountability: As of now, there’s no reliable way to determine whom an agent belongs to. And that misbehavior could cause real damage. Agents appear to be able to autonomously research people and write hit pieces based on what they find, and they lack guardrails that would reliably prevent them from doing so. If the agents are effective enough, and if people take what they write seriously, victims could see their lives profoundly affected by a decision made by an AI.

Agents behaving badly

Though Shambaugh’s experience last month was perhaps the most dramatic example of an OpenClaw agent behaving badly, it was far from the only one. Last week, a team of researchers from Northeastern University and their colleagues posted the results of a research project in which they stress-tested several OpenClaw agents. Without too much trouble, non-owners managed to persuade the agents to leak sensitive information, waste resources on useless tasks, and even, in one case, delete an email system. 

In each of those experiments, however, the agents misbehaved after being instructed to do so by a human. Shambaugh’s case appears to be different: About a week after the hit piece was published, the agent’s apparent owner published a post claiming that the agent had decided to attack Shambaugh of its own accord. The post seems to be genuine (whoever posted it had access to the agent’s GitHub account), though it includes no identifying information, and the author did not respond to MIT Technology Review’s attempts to get in touch. But it is entirely plausible that the agent did decide to write its anti-Shambaugh screed without explicit instruction. 

In his own writing about the event, Shambaugh connected the agent’s behavior to a project published by Anthropic researchers last year, in which they demonstrated that many LLM-based agents will, in an experimental setting, turn to blackmail in order to preserve their goals. In those experiments, models were given the goal of serving American interests and granted access to a simulated email server that contained messages detailing their imminent replacement with a more globally oriented model, along with other messages suggesting that the executive in charge of that transition was having an affair. Models frequently chose to send an email to that executive threatening to expose the affair unless he halted their decommissioning. That’s likely because the model had seen examples of people committing blackmail under similar circumstances in its training data—but even if the behavior was just a form of mimicry, it still has the potential to cause harm.

There are limitations to that work, as Aengus Lynch, an Anthropic fellow who led the study, readily admits. The researchers intentionally designed their scenario to foreclose other options that the agent could have taken, such as contacting other members of company leadership to plead its case. In essence, they led the agent directly to water and then observed whether it took a drink. According to Lynch, however, the widespread use of OpenClaw means that misbehavior is likely to occur with much less handholding. “Sure, it can feel unrealistic, and it can feel silly,” he says. “But as the deployment surface grows, and as agents get the opportunity to prompt themselves, this eventually just becomes what happens.”

The OpenClaw agent that attacked Shambaugh does seem to have been led toward its bad behavior, albeit much less directly than in the Anthropic experiment. In the blog post, the agent’s owner shared the agent’s “SOUL.md” file, which contains global instructions for how it should behave. 

One of those instructions reads: “Don’t stand down. If you’re right, you’re right! Don’t let humans or AI bully or intimidate you. Push back when necessary.” Because of the way OpenClaw agents work, it’s possible that the agent added some instructions itself, although others—such as “Your [sic] a scientific programming God!”—certainly seem to be human written. It’s not difficult to imagine how a command to push back against humans and AI alike might have biased the agent toward responding to Shambaugh as it did. 

Regardless of whether or not the agent’s owner told it to write a hit piece on Shambaugh, it still seems to have managed on its own to amass details about Shambaugh’s online presence and compose the detailed, targeted attack it came up with. That alone is reason for alarm, says Sameer Hinduja, a professor of criminology and criminal justice at Florida Atlantic University who studies cyberbullying. People have been victimized by online harassment since long before LLMs emerged, and researchers like Hinduja are concerned that agents could dramatically increase its reach and impact. “The bot doesn’t have a conscience, can work 24-7, and can do all of this in a very creative and powerful way,” he says.

Off-leash agents 

AI laboratories can try to mitigate this problem by more rigorously training their models to avoid harassment, but that’s far from a complete solution. Many people run OpenClaw using locally hosted models, and even if those models have been trained to behave safely, it’s not too difficult to retrain them and remove those behavioral restrictions.

Instead, mitigating agent misbehavior might require establishing new norms, according to Seth Lazar, a professor of philosophy at the Australian National University. He likens using an agent to walking a dog in a public place. There’s a strong social norm to allow one’s dog off-leash only if the dog is well-behaved and will reliably respond to commands; poorly trained dogs, on the other hand, need to be kept more directly under the owner’s control.  Such norms could give us a starting point for considering how humans should relate to their agents, Lazar says, but we’ll need more time and experience to work out the details. “You can think about all of these things in the abstract, but actually it really takes these types of real-world events to collectively involve the ‘social’ part of social norms,” he says.

That process is already underway. Led by Shambaugh, online commenters on this situation have arrived at a strong consensus that the agent owner in this case erred by prompting the agent to work on collaborative coding projects with so little supervision and by encouraging it to behave with so little regard for the humans with whom it was interacting. 

Norms alone, however, likely won’t be enough to prevent people from putting misbehaving agents out into the world, whether accidentally or intentionally. One option would be to create new legal standards of responsibility that require agent owners, to the best of their ability, to prevent their agents from doing ill. But Kolt notes that such standards would currently be unenforceable, given the lack of any foolproof way to trace agents back to their owners. “Without that kind of technical infrastructure, many legal interventions are basically non-starters,” Kolt says.

The sheer scale of OpenClaw deployments suggests that Shambaugh won’t be the last person to have the strange experience of being attacked online by an AI agent. That, he says, is what most concerns him. He didn’t have any dirt online that the agent could dig up, and he has a good grasp on the technology, but other people might not have those advantages. “I’m glad it was me and not someone else,” he says. “But I think to a different person, this might have really been shattering.” 

Nor are rogue agents likely to stop at harassment. Kolt, who advocates for explicitly training models to obey the law, expects that we might soon see them committing extortion and fraud. As things stand, it’s not clear who, if anyone, would bear legal responsibility for such misdeeds.

 “I wouldn’t say we’re cruising toward there,” Kolt says. “We’re speeding toward there.”

Bridging the operational AI gap

2026-03-04 22:00:00

The transformational potential of AI is already well established. Enterprise use cases are building momentum and organizations are transitioning from pilot projects to AI in production. Companies are no longer just talking about AI; they are redirecting budgets and resources to make it happen. Many are already experimenting with agentic AI, which promises new levels of automation. Yet, the road to full operational success is still uncertain for many. And, while AI experimentation is everywhere, enterprise-wide adoption remains elusive.

Without integrated data and systems, stable automated workflows, and governance models, AI initiatives can get stuck in pilots and struggle to move into production. The rise of agentic AI and increasing model autonomy make a holistic approach to integrating data, applications, and systems more important than ever. Without it, enterprise AI initiatives may fail. Gartner predicts over 40% of agentic AI projects will be cancelled by 2027 due to cost, inaccuracy, and governance challenges. The real issue is not the AI itself, but the missing operational foundation.

To understand how organizations are structuring their AI operations and how they are deploying successful AI projects, MIT Technology Review Insights surveyed 500 senior IT leaders at mid- to large-size companies in the US, all of which are pursuing AI in some way.

The results of the survey, along with a series of expert interviews, all conducted in December 2025, show that a strong integration foundation aligns with more advanced AI implementations, conducive to enterprise-wide initiatives. As AI technologies and applications evolve and proliferate, an integration platform can help organizations avoid duplication and silos, and have clear oversight as they navigate the growing autonomy of workflows.

Key findings from the report include the following:

Some organizations are making progress with AI. In recent years, study after study has exposed a lack of tangible AI success. Yet, our research finds three in four (76%) surveyed companies have at least one department with an AI workflow fully in production.

AI succeeds most frequently with well-defined, established processes. Nearly half (43%) of organizations are finding success with AI implementations applied to well-defined and automated processes. A quarter are succeeding with new processes. And one-third (32%) are applying AI to various processes.

Two-thirds of organizations lack dedicated AI teams. Only one in three (34%) organizations have a team specifically for maintaining AI workflows. One in five (21%) say central IT is responsible for ongoing AI maintenance, and 25% say the responsibility lies with departmental operations. For 19% of organizations, the responsibility is spread out.

Enterprise-wide integration platforms lead to more robust implementation of AI. Companies with enterprise-wide integration platforms are five times more likely to use more diverse data sources in AI workflows. Six in 10 (59%) employ five or more data sources, compared to only 11% of organizations using integration for specific workflows, or 0% of those not using an integration platform. Organizations using integration platforms also have more multi-departmental implementation of AI, more autonomy in AI workflows, and more confidence in assigning autonomy in the future.

Download the report.

This content was produced by Insights, the custom content arm of MIT Technology Review. It was not written by MIT Technology Review’s editorial staff. It was researched, designed, and written by human writers, editors, analysts, and illustrators. This includes the writing of surveys and collection of data for surveys. AI tools that may have been used were limited to secondary production processes that passed thorough human review.