BacklinkoModify

2026-01-23 05:47:41

Everybody wants smoother workflows and fewer manual tasks. And thanks to AI models, automation is at the center of conversations in marketing departments across all industries.

But most rarely get the results they’re looking for.

According to Ascend2’s State of Marketing Automation Report, only 28% of marketers say their automation “very successfully” supports their objectives.

While 69% felt it was only somewhat successful.

While this specific stat is from 2024, I imagine the broad idea is still true. Especially since there are so many more automation options and tools. It can get overwhelming to decide a go-forward plan and implement effectively.

So if you feel stuck in the camp of “not bad, but not great” marketing automation, you’re not alone.

The good news?

Once you understand the core building blocks, you can turn messy, half-automated systems into workflows that actually move the needle.

A good marketing automation usually involves four basic steps:

• A trigger: A catalyst event that starts the automation
• An action: One or more steps that happen in sequence after the trigger
• An output: The end result
• A loop or exit point: A new trigger, or an event that stops the automation

In this article, we’re going to discuss how to use these steps to automate:

• The mechanics of content creation (and no, we won’t just be telling you to “write it with AI”)
• Beyond the basics of email nurtures
• Your PR strategy
• Social media engagement

Automate the Mechanics of Content Creation

Content marketers are creative people. We don’t want to automate away the creative work that drives results.

That said, we can automate marketing workflows that come before and after creating. (So we can spend more time on high-impact work.)

Here are some simple ways to get started.

1. Basic Brief Builder

Tools required:

• Make (free for 1,000 credits per month, paid plans start at $9/month)
• Your favorite keyword research tool (plans vary)
• Project management platform (tools like Asana offer a free plan)
• Google Sheets, Google Docs (free plan available)

Every week, content marketers around the world spend hours researching keywords, pulling search data, creating new briefs, and adding tasks to their project management systems.

What if you could do most of that with one automation?

Here are the basics of how this works:

• Trigger: A new row is added to a Google Sheet (your new keyword)
• Action: That keyword is run through your SEO tool, which pulls keyword difficulty, search volume, related terms, and top organic results
• Output: A new Google Doc with the data inside, and a new task in your project management tool

In the end, the automation will look like this:

And if this seems scary, don’t worry: I’m going to walk you through each step to create this with Make. (Or, you can go ahead and copy this Scenario into your own Make account here.)

First, you’ll need a Google Sheet for your source.

Start with columns for your new keyword, status, brief URL, and task URL. To get started faster, copy this template here.

Next, add Google Sheets as the trigger step, and select “Watch New Rows.”

After that, select the Google Sheet you want to watch.

This runs the automation every time you add a new keyword to that sheet.

Now, it’s time to gather information from your SEO tool. For this example, we’re going to use Semrush. (You could also use an API like DataForSEO.)

Our first Semrush module will be “Get Keyword Overview.” (You might see different options depending on the specific tool you use.)

You can choose whether to see the keyword data in all regional databases, or just one region.

In this task, you’ll map the “Phrase” to the “Keyword” column from your Google Sheet. Then, choose what you want to get as an output. (In this case, I only want to see the search volume.)

Now, let’s create another Semrush model to “Get Related Keywords” to gather relevant keywords from Semrush.

Again, you’ll map the “Phrase” to the keyword column from our Google Sheet, and choose what data you want to export. (I chose the keyword and search volume.)

You can also decide:

• How the results are sorted
• Whether to add filters
• How many results to retrieve

Now, you’ll need to add a text aggregator into your workflow. This tool compiles the results from Semrush so we can use them in a Google Doc later on.

Here, simply map the source (our Semrush module).

Then, in the “Text” field, map the data as you want it to appear.

Next, we’ll create a Semrush module that runs “Get Keyword Difficulty.”

Again, we’ll map the “Phrase” to our keyword from the Google Sheet, and choose to export the “Keyword Difficulty Index.”

Next, run the “Get Organic Results” module from Semrush to export the sites that are ranking for your new target keyword.

Select the “Export Columns,” or the data that you want to see, and limit the number of results you get (we chose 10).

Since we’re getting multiple results, this module will also need a text aggregator to transform those results into plain text for our Google Doc.

We’ll set it up exactly the same way, but this time map the “Get Organic Results” module.

In the “Text” field, I’ve added “Bundle order position” (where that result is ranking in the SERP), and the URL of the ranking page.

Now, for the fun part.

It’s time to build your basic content brief in a Google doc.

Before you add this into Make, you’ll need to create a Google Doc as a template. This template should have variables that can be mapped to the results you get in your automation.

To show up as variables, you’ll need to wrap them in curly brackets. So, your template will look something like this:

• Primary Keyword = {{keyword}}
• Keyword Difficulty = {{difficulty}}
• Related Keywords = {{related_keyword}}
• Competing URLs = {{organic_result}}

(Want to save some time? Copy this template here.)

Now, you’ll create a new module in your Make scenario to “Create a Document from a Template.”

Once you connect the Google Doc template you created, you’ll see all of the variables you added in curly brackets as fields in the configuration page.

Now, all you have to do is map those variables to the results you’ve gotten from Semrush and your text aggregators.

Now it’s time to add this new brief into your project management tool. Make lets you connect several tools, including Asana, Trello, Monday, and Notion.

In this scenario, I already have an Asana project for content production.

So I choose the “Create a Task or a Subtask” module for Asana, and map that existing project.

I can also add project custom fields (like a link to the brief in Google Docs), choose the task name (like the keyword), and automatically assign it to someone on my team.

Lastly, I want to go back and update my original Google Sheet so that I can see which keywords have already been run, and where their briefs and tasks live.

So, I add Google Sheets again as the final step in the automation and connect the same spreadsheet that we had at the beginning. Under “Values,” I can map the brief URL from Google Docs and the new task URL from Asana to columns in my spreadsheet.

I also set this so the “Status” column is updated to “Done.”

Now, let’s run this scenario and see what happens.

First, I add a new keyword to my Google Sheet.

This triggers the automation to run.

The first thing that’s produced is a brand new Google Doc with all of the SEO data from Semrush. You’ll see this new doc appear in your Drive, and you’ll find the link in Asana.

Next, I’ll see a new task appear in my Asana project (with the brief link included).

And finally, the Google sheet will be updated to show us that the task has been completed.

Plus, it adds in the links to the new brief in Google Docs and the new task in Asana.

And there you go: you now have a basic content brief builder automation.

Are these complete briefs? No. But the information provides a great start, gives the writer SERP context, and frees up more time to fill out other important content brief elements.

Resources for this automation: To get started faster, use these templates:

• New Content Ideas (Google Sheets Template)
• New Content Brief (Google Doc Template)
• Brief Builder Automation (Make Scenario Template)

2. Content Workflow

Tools required: Your favorite project management tool (paid or free options available)

Project management tools are great for organizing your content workflow.

But the more tasks you create over time, the harder it is to keep track of and manage those systems.

Many project management platforms give you built-in automation tools to help things run more smoothly. Let’s talk about automations that can help your content workflow specifically.

Triggers might include:

• A new task is added to a project
• A custom field changes
• A new assignee is added
• A subtask is completed
• Due date is changed (or coming up soon)
• A task is overdue

And actions could be:

• Add to a new project
• Auto-assign to a team member
• Update a status
• Move task to a new section
• Create a subtask
• Add a comment

For this example, we’re going to use the Rules system in Asana, but the same basic principles apply to almost any major project management tool.

To start, click the “Customize” button in the upper-right corner of your content management project, and create some custom fields.

Especially important here is the “Status” field. The options here should follow the steps in your content process, and will probably mirror the sections in your Project.

Once your “Sections” and “Fields” are set up, you can create some rules.

These can help dictate what happens when a new brief enters your content workflow and assign it to whoever is in charge of moving it forward in the process.

Use a Rule to auto-assign someone on your team (for example, your content manager or editor) to the task.

Now, let’s say a new article is now in progress with a writer.

Create a rule that moves the task to the corresponding section of your project when the status is set to “Writing.”

If your content tasks have subtasks (like “create outline,” “write article,” “edit,” or “design”), you can track completion and use that to move pieces forward.

In this case, you can set a rule that once all subtasks are complete, the task moves to the “Ready to Publish” section.

Once the task moves to that section, set a rule to auto-assign it to the team member who publishes posts.

Then, when the status is set to “Published,” the task could be moved into a separate project where completed tasks of published content are stored.

This allows you to clear the tasks from your main production workflow, but still keep them on hand in case the piece needs to be updated in the future.

What if a piece of content isn’t completed by its deadline?

Set up an automation that checks in with the team to see what the status is.

There are plenty of other automations you can run in Asana or other tools.

But these basic workflow automations will help your content production process have better handoffs and less friction.

We do this at Backlinko using Monday.com as our project management tool.

Read more about how we scale content creation here.

Go Beyond Basic Email Nurtures

Email nurtures are relatively easy to put together in any basic email tool: for example, sending a welcome email to a new newsletter subscriber, or a transactional email to a new customer.

But let’s talk about some ways to take those automations even further.

Email marketing automation involves:

• A trigger: Such as someone signing up for an email list
• An action: The new contact is added to a list or segment
• An output: They new receive a series of pre-made emails
• An exit condition: The sequence finishes once all the emails are sent, or once the contact takes a specific action, like buying a product

Exit conditions are especially important, because you don’t want people to receive another email from you after they’ve already completed an action. (Hello, promo email that arrives after I already made a purchase.)

Let’s walk through how to use marketing automation tools for email.

3. Behavior-Based Nurtures and Follow-Ups

Tools required: ActiveCampaign (paid plans start at $15/month, although other email platforms offer automation capabilities too)

When you trigger an email sequence based on real behavior, you’re catching people in the moment when they’re more likely to engage.

For example, if you want to help a new user get to know your platform, you can trigger onboarding emails based on the actions they’ve taken so far.

Or, if you want to reduce cart abandonment, you can send a special promotion for customers who have items in their cart.

This improved targeting can lead to better engagement from your email list.

All you have to do is match the right trigger to the right action. For example:

Your exit condition could be when the person:

• Completes their purchase
• Books a call
• Starts a free trial
• Replies to your email

For example, let’s say you want to send a series of emails reminding someone that their subscription is reaching its end date. It could look something like this:

• Trigger: End date is within 20 days from now
• Action: Send series of three emails up to the last day of their subscription (we don’t want to send too many)
• Exit condition: Customer responds to the email, or renews their subscription

Here’s a great example for home insurance renewal:

​​Or, let’s say a new lead just signed up for a free trial or freemium account.

You could create a workflow that pulls information from the onboarding survey in your tool, and builds a personalized, 1:1 email sequence.

Check out this example from HubSpot:

When I signed up for the account, I identified myself as a self-employed marketer. HubSpot pulled that information into this new trial campaign to make the email even more personalized.

So the question is: how do you get started?

Here’s a quick overview of how you could build a behavior-based email nurture automation in ActiveCampaign.

Let’s say you want to send an email sequence to a known contact who visited a certain page on your website. For example, imagine someone who subscribes to your email newsletter, but isn’t a customer, just visited your pricing page. (In other words, they may be close to signing up — they just aren’t quite convinced yet.)

Before you start this automation, you’ll need to enable Site Tracking on your account in ActiveCampaign. To do this, install the tracking code on your website so ActiveCampaign can see page views.

To start the automation, you’ll add new contacts who enter through any pipeline.

Now, when a known contact (someone who’s already in your database) visits a tracked page, ActiveCampaign associates that page view with the contact’s record, and can start an automation.

The real trigger is the next step: “Wait until conditions are met.”

In this case, the condition is that the contact has visited an exact URL on your website.

Pro tip: You can also adjust this so the email series only runs when the person visits a page multiple times, showing a higher level of interest.

Next, set a waiting period from the time the person sees the page to when the email is sent.

And finally, write your email and add it to the workflow.

After that, you could:

• Wait a certain amount of time, then send another email
• Set an exit condition if the contact replies or makes a purchase

All of this effort turns into an email like this one that I received from Brooks after visiting one of their product pages:

This makes me way more likely to revisit the shoes I was looking at than a generic reminder email (or no email at all).

4. Webinar Lifecycle Automation

Tools required:

• Demio (plans start at $45/month)
• HubSpot (limited free plan available)

Webinars are an entire customer journey, including promotion, confirmation, reminders, and post-event follow-ups.

The trigger is normally one event: Someone signed up for your webinar.

The actions include:

• Confirmation email
• Day before and day-of reminders
• “Happening now” email
• Post-event replay email

For example, here’s a great reminder email from Kiwi Wealth:

Immediately after the webinar is finished, you might send an email like this one from Beefree:

And you’ll also want to follow up later with a replay and some action items for people who attended, like this:

Note: We got these examples from Really Good Emails, which is a great resource for getting inspiration for your own campaigns.

So, how do you create this automation?

Most great webinar tools allow you to do this. Demio, for example, allows you to automate marketing emails when you create a new event:

​​

If you want to get really fancy, you can segment your post-webinar follow-up emails by whether or not the contact attended the webinar:

Demio’s built-in email is somewhat limited beyond an actual event.

So, you can connect it to HubSpot to add a new layer of segmentation to your lists.

Once this connection is live, Demio will import webinar attendance data into HubSpot.

For example, you can import data like:

• Contacts who registered for the webinar
• People who registered, but missed the event
• People who attended the event
• How long a contact stayed in the webinar
• People who watched the replay

You can even add new contacts to lists directly in Hubspot if they don’t exist there already.

This automation will help your pre- and post-webinar flows run more smoothly. And hopefully get you more valuable engagement with those webinars.

Grow Your PR Strategy

For small marketing teams, PR outreach can use up a lot of valuable time.

Here are some easy automations to keep doing inbound and outbound PR requests, without spending your entire week on it.

Resource: Get your free PR Plan Template to help you pick the right goals, discover journalists, and make pitches that get press coverage.

5. PR Radar

Tools required:

• BrandMentions (paid plans start at $79/month)
• Zapier (free for 100 tasks/month, paid plans start at $19.99/month)
• Google Sheets (free option available)

Want to keep an eye on new articles that are related to your brand that you could potentially get featured in or a backlink from? Let’s build an automatic PR radar.

Note: Most monitoring tools send alerts, but those notifications disappear into your inbox. This workflow creates a shared, searchable log your whole team can access without extra logins—plus you’ll have a historical record for spotting PR trends over time.

This workflow looks like:

• Trigger: A new article mentions your brand or related topics
• Action: Pull all new mentions into one place to scan through them easily
• Output: A simple, regularly-updated list of PR mentions

There are several tools that do this, but for this example, we’re going to use BrandMentions.

Once you set up your account and your project, head into settings to adjust which sources you’ll collect data from.

Remove social media, and just leave the web option. That way, you’ll get a clean list of articles and webpages that mention your brand or the keywords you added.

Once this is set up, you can connect your BrandMentions project to Zapier.

This will trigger the automation to start when any new mentions are added.

You can choose whatever output works best for you: whether that’s a Slack message, a new row in Airtable, or an addition to an ongoing Google Sheet.

For this example, I chose Google Sheets as my output. All I had to do was tie the data pulled from BrandMentions to the right columns in my spreadsheet.

Once that’s done, the automation adds new articles like this automatically into my spreadsheet:

Pro tip: Want to add a reminder? You can add another step that sends a daily Slack message summarizing all the newly added rows.

6. Media Request Matchmaker

Tools required:

• RSS.app (free plan available)
• Zapier (free for 100 tasks/month, paid plans start at $19.99/month)
• Airtable (free plan available)

PR would be nothing without the relationships we build with journalists and writers.

But it’s hard to know who’s writing about a topic that’s related to your brand. Or where your company’s internal subject matter experts can add their thoughts to promote your brand.

So, let’s build an automation to match new requests to your internal experts.

This involves:

• Trigger: A new media request that matches relevant topics
• Action: Classify new requests and match them to the internal expert with the most relevant expertise
• Output: New requests are automatically routed to the right person

One of the most frequently updated places to find PR requests is on X/Twitter.

Search the hashtag #journorequest, and you’ll see hundreds of writers asking for expert contributions.

To prepare this for your automation, start by setting up an RSS feed with the hashtag #journorequest or #prrequest along with a relevant keyword.

You can do this for free with RSS.app.

Then, you’ll get results like this:

For the simplest version of this, you can connect RSS.app directly to Slack and send a new message every time a new request is added to the feed.

But let’s be real: that could get overwhelming pretty quickly.

So, we’ll use Zapier for a more in-depth automation.

Start by adding “RSS by Zapier” as the trigger, and paste your RSS feed link into the configuration.

Pro tip: If you want to track journo requests for multiple topics, change the trigger event to “New Items in Multiple Feeds.” Then, simply paste in all of the RSS feed links. That way, they’ll all run through the same automation.

Next use “Formatter by Zapier” to extract the necessary information from the tweets.

First, in Formatter, choose the Action event “Text.”

Then, in the Configure menu, select “Extract Email Address,” and map the input to the description from your RSS feed.

Next, with another Formatter step, select “Text,” and “Extract Pattern.”

The input is still the same description (the original tweet).

In the Pattern box, in parentheses, add the keywords you want to track separated by a vertical bar, like this:

(cybersecurity|fintech|pets|saas)

Make sure that IGNORECASE is set to “Yes” so that the search isn’t case sensitive.

Now, it’s time to add that to a system you can use to keep track of new requests and route them to SMEs.

For this example, I’ve chosen to use Airtable. If you want to use this exact database, you can copy it here and we’ll use it as we move forward.

This database has tabs to keep track of your SMEs, the topics they can respond to, and the new requests that come in.

So, let’s connect that Airtable base to Zapier.

Our first step will be to find the right SME for the topic of our journo request.

To start, set the Action as “Find Record,” and link your Airtable base. We’ll pull from the SMEs table, and for “Search by Field” we’ll choose “Topics,” where we’ve previously added our SME’s favorite topics into the Airtable base.

Lastly for this step, map the “Search Value” to the previous step’s result (the topic from the PR query on X/Twitter).

Now, we’re going to create a new row in our “Requests” table in Airtable.

Add Airtable as the next step in this Zap, and select “Create Record” as the action. Link the same Airtable base, but this time select “Requests” as the Table.

Then, map the columns in that base to the information you’ve gathered. In this case, that would include:

• Source = X/Twitter
• Raw Text = The “Description” from RSS feed
• Contact name = The “Raw Creator” from RSS feed
• Contact Email = The output from our first Formatter step, which pulled the email from the original post
• URL = Link from RSS feed
• Topics = The output from our second Formatter step, which pulled the topic from the original post
• SMEs = The “Fields Name” from our Airtable search step
• Status = New

In the end, it should look like this:

And a new record is added into Airtable, like this:

If you want to get fancy with this, you can dig down into:

• Which publications are requesting expertise, and rank them by their credibility
• Automate messages to your SMEs to let them know there’s a new request for them

Get the Most Out of Social Media

For busy marketers, social media can be an incredible time-suck.

Keeping track of trends. Trying to post consistently.

All without getting stuck in an infinite doomscroll.

But a few simple automations can help you get back some of the time you spend on manually managing your socials.

7. Video Clip Automator

Tools required:

• Zoom (free plan available)
• Dropbox (free plan available)
• OpusClip (plans start at $15/month)
• Zapier (free for 100 tasks/month, paid plans start at $19.99/month)

Short-form video has been gradually gaining a bigger voice in marketing.

In fact, 39% of marketers said that videos under 60 seconds are the most effective.

The problem: they take time to make.

If you’re already creating long-form video (or even just doing recorded interviews with in-house experts), we have a handy automation to help you create video clips faster.

Here’s how it works:

• Trigger: New Zoom cloud recording is ready
• Action: Auto-create clips, burn captions, and create a new task in Asana
• Output: You get social-ready video clips, and a new task to publish them

First, adjust your Zoom settings so your recordings upload automatically into a folder in Dropbox.

Next, head over to Zapier.

Your trigger step will be a new video uploaded to that folder in Dropbox.

Your next step will use OpusClip, an AI video editing tool. Select “Clip Your Video,” and map that new video file to the one uploaded in Dropbox.

OpusClip will then take your long-form video from Dropbox and use AI to clip key pieces. It also crops the video for vertical sharing and embeds captions.

You can also add your own brand template so that videos are edited with your brand’s colors and font.

Now that you have new video clips to share, it’s time to add a task to review and publish them.

So the final step in your Zap is “Create Task” in Asana (or your preferred project management tool).

You’ll tie this to a project you’ve already created in Asana, and link the project ID from OpusClip.

In the end, you’ll have a few video clips prepared and ready — all you have to do is download, review, and publish them to your social channels.

8. Comment & Community Nudge

Tools required:

• Social media monitoring tool (like BrandMentions, paid plans start at $79/month)
• Automation tool (like Zapier, free for 100 tasks/month, paid plans start at $19.99/month)

Are people talking about your brand online?

To keep positive sentiment high, you need to engage in those conversations. But finding the right conversations, and knowing how to reply, can take a lot of time.

Using a tool like BrandMentions, you can create a similar automation to what we built for the PR Radar earlier:

• Trigger: A new mention of your brand appears on Reddit, Facebook, or LinkedIn
• Action: Those new mentions are added to a Google Sheet, and you get a daily Slack message summarizing new mentions

To build this, all you’d need to do is swap out the Sources in your BrandMentions settings. Instead of Web, you’d include all of the social media channels you want to track.

After that, you can build an automation with Zapier, the same way we did in the PR Strategy automation above.

If you want to get notifications for every new mention, you could connect the workflow to Slack. Then, a new message will be sent in the channel every time your brand is mentioned.

This basic automation could work for smaller brands.

But when you start getting hundreds of mentions per day, this will quickly become chaotic.

Here’s an example of how one company faced with this issue was able to automate this process in a deeper way:

Webflow was getting over 500 mentions per day. Their two-person team couldn’t keep up with monitoring and responding (alongside their regular workload).

So, they built an automation.

With Gumloop, they monitor, analyze, and flag only the posts that require a response.

They started with a Reddit scraper to pull relevant threads.

Then, they added an AI analyzer to gauge sentiment, rank priority, and assign a category.

After that, they added a step that would send all high-priority mentions to Slack for a team member to handle directly.

The result?

After testing and scaling this process, they were able to build an automation that processes 500+ mentions per day and escalates only the 10-15 that need immediate attention.

If you’ve ever thought, “How can I use AI to automate my marketing tasks?”

This is a great example of an AI automation that works for you without taking over your job.

Is Automation the Right Move? Ask Yourself These Questions First

Automation is the hottest trend.

But it’s hard to know what’s going to save you time and money, and what’s just another fad.

If you’ve ever spent more time trying to automate a task than it would’ve taken you to do the task manually, you’ll know what I mean.

To weigh up whether an automation is worth building, ask yourself these questions:

• How much time does it take me to do this task manually every week?
• Is the automation available with a tool I currently use, or would I have to pay for a new tool?
• Is there a documented automation/integration I can follow?
• Would this task still require human intervention (even with automation)?
• Does this fit easily into our current workflow or process?

If the task:

• Doesn’t take much time to do manually
• Would still require human intervention even when automated
• Isn’t easy to build an automation for

…it may not be worth your time.

On the other hand, if the task:

• Is repetitive
• Uses up hours of your workweek
• Can be automated in tools you already have in your stack

…it’s probably time to give automation a try.

Build Your Automation Foundations, Then Keep Growing

The hype cycle of automation and AI can be overwhelming.

But don’t feel like you’re behind just because you haven’t automated away your entire marketing team yet.

Instead, focus on the automations that save you time and are sustainable.

We’ve just discussed eight different automations. Why not choose one or two that are most relevant to your business and team?

Start with the foundational automations that help smooth out your existing processes.

Then, you’ll have a better basis for building more complex automations.

To automate even more areas of your marketing workflows, check out our curated list of our favorite AI marketing tools right now.

The post How to Automate Marketing With 8 Simple Workflows appeared first on Backlinko.

2026-01-20 02:20:39

Founded in 2022, Perplexity offers an AI-powered search engine.

AI tools offer a new way to search for factual information, where Perplexity stands out as an AI-native search engine that combines large language models with real-time web search.

With a valuation of $20 billion and a growing user base of 30 million monthly active users, Perplexity is one of the fastest-growing tech startups challenging Google’s dominance with its AI-native search engine.

From the number of Perplexity active users to company revenue, we’ll cover the latest stats about the popular AI search engine on this page.

Key Perplexity Stats

• Perplexity has 30 million monthly active users.
• Perplexity processes around 600 million search queries a month.
• Lifetime downloads of Perplexity mobile apps reached 80.5 million to date.
• Perplexity’s annualized recurring revenue reportedly reached nearly $200 million.

Perplexity Monthly Active Users

According to the latest data, Perplexity AI has around 30 million monthly active users worldwide as of April 2025.

That’s up from 10 million monthly active users reported in January 2024.

Here’s a table with the Perplexity AI’s monthly active user base since March 2023:

Sources: The Verge, Perplexity AI, Perplexity AI

Perplexity Search Volume

According to Perplexity AI CEO, the search engine processes around 600 million queries per month as of April 2025. That’s an increase from 400 million reported in October 2024.

Here’s an overview of Perplexity AI monthly search volume over time since X:

Sources: The Verge, TechCrunch

Perplexity Website Traffic

According to the latest estimates, the Perplexity AI website received 239.7 million visits worldwide in November 2025, showing a 13.21% decrease compared to October 2025.

Here’s a website traffic breakdown of the Perplexity AI website since September 2025:

Source: Semrush

Perplexity App Downloads

According to recent estimates, Perplexity AI app downloads across Google Play and App Store reached an estimated lifetime downloads of 80.5 million to date, including 5.1 million in November 2025 alone.

Perplexity AI had the highest number of app downloads in October 2025, with 15.5 million monthly installs worldwide.

Here’s a table with Perplexity AI app downloads over time since January 2024:

Source: Appfigures

Perplexity Revenue

Perplexity’s annual recurring revenue reportedly reached nearly $200 million as of September 2025, up from $100 million in March 2025.

Sources: TechCrunch, Perplexity

Perplexity Funding

Perplexity raised a total of $1.22 billion across 7 publicly disclosed funding rounds to date.

Here’s a table with information on Perplexity AI’s latest funding rounds to date:

Source: Tracxn

The post Perplexity AI User and Revenue Statistics appeared first on Backlinko.

2026-01-13 23:57:13

You’ve likely invested in AI tools for your marketing team, or at least encouraged people to experiment.

Some use the tools daily. Others avoid them. A few test them quietly on the side.

This inconsistency creates a problem.

An MIT study found that 95% of AI pilots fail to show measurable ROI.

Scattered marketing AI adoption doesn’t translate to proven time savings, higher output, or revenue growth.

AI usage ≠ AI adoption ≠ effective AI adoption.

To get real results, your whole team needs to use AI systematically with clear guidelines and documented outcomes.

But getting there requires removing common roadblocks.

In this guide, I’ll explain seven marketing AI adoption challenges and how to overcome them. By the end, you’ll know how to successfully roll out AI across your team.

Free roadmap: I created a companion AI adoption roadmap with step-by-step tasks and timeframes to help you execute your pilot. Download it now.

First up: One of the biggest barriers to AI adoption — lack of clarity on when and how to use it.

1. No Clear AI Use Cases to Guide Your Team

Companies often mandate AI usage but provide limited guidance on which tasks it should handle.

In my experience, this is one of the most common AI adoption challenges teams face. Regardless of industry or company size.

Vague directives like “use AI more” leave people guessing.

The solution is to connect tasks to tools so everyone knows exactly how AI fits into their workflow.

The Fix: Map Team Member Tasks to Your Tech Stack

Start by gathering your marketing team for a working session.

Ask everyone to write down the tasks they perform daily or weekly. (Not job descriptions, but actual tasks they repeat regularly.)

Then look for patterns.

Which tasks are repetitive and time-consuming?

Maybe your content team realizes they spend four hours each week manually tracking competitor content to identify gaps and opportunities. That’s a clear AI use case.

Or your analytics lead notices they are wasting half a day consolidating campaign performance data from multiple regions into a single report.

AI tools can automatically pull and format that data.

Once your team has identified use cases, match each task to the appropriate tool.

After your workshop, create assignments for each person based on what they identified in the session.

For example: “Automate competitor tracking with [specific tool].”

When your team knows exactly what to do, adoption becomes easier.

Further reading: What Is Generative AI and How Does It Work?

2. No Structured Plan to Roll Out AI Across the Organization

If you give AI tools to everyone at once, don’t be surprised if you get low adoption in return.

The issue isn’t your team or the technology. It’s launching without testing first.

The Fix: Start with a Pilot Program

A pilot program is a small-scale test where one team uses AI tools. You learn what works, fix problems, and prove value — before rolling it out to everyone else.

A company-wide launch doesn’t give you this learning period.

Everyone struggles with the same issues at once. And nobody knows if the problem is the tool, their approach, or both.

Which means you end up wasting months (and money) before realizing what went wrong.

Plan to run your pilot for 8-12 weeks.

Note: Your pilot timeline will vary by team.

Small teams can move fast and test in 4-8 weeks. Larger teams might need 3-4 months to gather enough feedback.

Start with three months as your baseline. Then adjust based on how quickly your team adapts.

Content, email, or social teams work best because they produce repetitive outputs that show AI’s immediate value.

Select 3-30 participants from this department, depending on your team size.

(Smaller teams might pilot with 3-5 people. Larger organizations can test with 20-30.)

Then, set measurable goals with clear targets you can track. Like:

• Cut blog production time from 8 hours to 5 hours
• Reduce email draft revisions from 3 rounds to 1
• Create 50 social media posts weekly instead of 20

Schedule weekly meetings to gather feedback throughout the pilot.

The pilot will produce department-specific workflows. But you’ll also discover what transfers: which training methods work, where people struggle, and what governance rules you need.

When you expand to other departments, they’ll adapt these frameworks to their own AI tasks.

After three months, you’ll have proven results and trained users who can teach the next group.

At that point, expand the pilot to your second department (or next batch of the same team).

They’ll learn from the first group’s mistakes and scale faster because you’ve already solved common problems.

Pro tip: Keep refining throughout the pilot.

• Update prompts when they produce poor results
• Add new tools when you find workflow gaps
• Remove friction points the moment they appear

Your third batch will move even quicker.

Within a year, you’ll have organization-wide marketing AI adoption with measurable results.

Further reading: 8 Awesome AI SEO Tools We Love Using

3. Your Team Lacks the Training to Use AI Confidently

Most marketing teams roll out AI tools without training team members how to use them.

In fact, only 39% of people who use AI at work have received any training from their company.

And when training does exist, it might focus on generic AI concepts rather than specific job applications.

The answer is better training that connects to the work your team does.

The Fix: Role-Specific Training

Generic training explains how AI works. Role-specific training shows people how to use AI in their actual jobs.

Here’s the difference:

When training connects directly to someone’s daily tasks, they actually use what they learn.

For example, Mastercard applies this approach with three types of training:

• Foundational knowledge for everyone
• Job-specific applications for different roles
• Reskilling programs where needed.

Companies like KPMG, Accenture, and IKEA have also developed dedicated AI training programs for their teams.

This is likely because they learned that generic training creates enterprise AI adoption challenges at scale.

Employees complete courses but never apply what they learned to their actual work.

But you don’t need enterprise-scale resources to make this work.

Start by mapping what each role actually does with AI.

For example:

• Your content team uses AI for research, strategy, outlines, and drafts
• Your ABM team uses it for account research and personalized outreach
• Your social team uses it for video creation and caption variations
• Your marketing ops team uses it for workflow automation and data integration

Once you know what each role needs, pick your training approach.

Platforms like Coursera and LinkedIn Learning offer specific AI training programs that work well for flexible, self-paced learning.

Training may also be available from your existing tools.

Check whether your current marketing platforms offer AI training resources, such as courses or documentation.

For example, Semrush Academy offers various training programs that also cover its AI capabilities.

For teams with highly specific workflows, external trainers can be useful.

This costs more. But it delivers the most relevant results because the trainer focuses only on what your team actually needs to learn.

For example, companies like Section offer AI adoption programs for enterprises, including coaching and custom workshops.

But keep in mind that training alone won’t sustain marketing AI adoption.

AI tools evolve constantly, and your team needs continuous support to adapt.

Create these support systems:

• Set up a dedicated Slack channel for AI questions where your team can share wins and troubleshoot problems
• Run weekly Q&A sessions where people discuss specific challenges
• Update training materials as new features and use cases emerge

Pro tip: How to Build an AI-Ready SEO Team: A Complete Guide

4. Team Members Fear AI Will Replace Their Roles

Employees may resist AI marketing adoption because they fear losing their jobs to automation.

Headlines about AI replacing workers don’t help.

Your goal is to address these fears directly rather than dismissing them.

The Fix: Have Honest Conversations About Job Security

Meet with each team member and walk through how AI affects their workflow.

Point out which repetitive tasks AI will automate. Then explain what they’ll work on with that freed-up time.

Be careful about the language you use. Be empathetic and reassuring.

For example, don’t say “AI makes you more strategic.”

Say: “AI will pull performance reports automatically. You’ll analyze the insights, identify opportunities, and make strategic decisions on budget allocation.”

One is vague. The other shows them exactly how their role evolves.

Don’t just spring changes on your team. Give them a clear timeline.

Explain when AI tools will roll out, when training starts, and when you expect them to start using the new workflows.

For example: “We’re implementing AI for competitor tracking in Q2. Training happens in March. By April, this becomes part of your weekly process.”

When people know what’s coming and when, they have time to prepare instead of panicking.

Pro tip: Let people choose which AI features align with their interests and work style.

Some team members might gravitate toward AI for content creation. Others prefer using it for data analysis or reporting.

When people have autonomy over which features they adopt first, resistance decreases. They’re exploring tools that genuinely interest them rather than following mandates.

5. Your Team Resists AI-Driven Workflow Changes

People resist AI when it disrupts their established workflows.

Your team has spent years perfecting their processes. AI represents change, even when the benefits are obvious.

Resistance gets stronger when organizations mandate AI usage without considering how people actually work.

New platforms can be especially intimidating.

It means new logins, new interfaces, and completely new workflows to learn.

Rather than forcing everyone to change their workflows at once, let a few team members test the new approach first using familiar tools.

The Fix: Start with AI Features in Existing Tools

Your team likely already uses HubSpot, Google Ads, Adobe, or similar platforms daily.

When you use AI within existing tools, your team learns new capabilities without learning an entirely new system.

If you’re running a pilot program, designate 2-3 participants as AI champions.

Their role goes beyond testing — they actively share what they’re learning with the broader team.

The AI champions should be naturally curious about new tools and respected by their colleagues (not just the most senior people).

Have them share what they discover in a team Slack channel or during standups:

• Specific tasks that are now faster or easier
• What surprised them (good or bad)
• Tips or advice on how others can use the tool effectively

When others see real examples, such as “I used Social Content AI to create 10 LinkedIn posts in 20 minutes instead of 2 hours,” it carries more weight than reassurance from leadership.

For example, if your team already uses a tool like Semrush, your champions can demonstrate how its AI features improve their workflows.

Keyword Magic Tool’s AI-powered Personal Keyword Difficulty (PKD%) score shows which keywords your site can realistically rank for — without requiring any manual research or analysis.

AI Article Generator creates SEO-friendly drafts from keywords.

Your content writers can input a topic, set their brand voice, and get a structured first draft in minutes. This reduces the time spent staring at a blank page.

Social Content AI handles the repetitive parts of social media planning. It generates post ideas, copy variations, and images.

Your social team can quickly build out a week’s content calendar instead of creating each post from scratch.

Don’t have a Semrush subscription? Sign up now and get a 14-day free trial + get a special 17% discount on annual plan.

6. No Governance or Guardrails to Keep AI Usage Safe

Without clear guidelines, your team may either avoid AI entirely or use it in ways that create risk.

In fact, 57% of enterprise employees input confidential data into AI tools.

They paste customer data into ChatGPT without realizing it violates data policies.

Or publish AI-generated content without approval because the review process was never explained.

Your team needs clear guidelines on what’s allowed, what’s not, and who approves what.

Free AI policy template: Need help creating your company’s AI policy? Download our free AI Marketing Usage Policy template. Customize it with your team’s tools and workflows, and you’re ready to go.

The Fix: Create a One-Page AI Usage Policy

When creating your policy, keep it simple and accessible. Don’t create a 20-page document nobody will read.

Aim for 1-2 pages that are straightforward and easy to follow.

Include four key areas to keep AI usage both safe and productive.

Beyond documenting the rules, establish who team members should contact when they encounter situations the policy doesn’t address.

Designate a department lead, governance contact, or weekly office hours as the escalation point for:

• Scenarios not covered in your guidelines
• Technical site issues with approved AI tools
• Concerns about whether AI-generated content is accurate or appropriate
• Questions about data sharing

The goal is to give them a clear path to get help, rather than guessing or avoiding AI altogether.

Then, post the policy where your team will see it.

This might be your Slack workspace, project management tool, or a pinned document in your shared drive.

And treat it as a living document.

When the same question comes up multiple times, add the answer to your policy.

For example, if three people ask, “Can I use AI to write email subject lines?” update your policy to explicitly say yes (and clarify who reviews them before sending).

7. No Reliable Way to Measure AI’s Impact or ROI

Without clear proof that AI improves their results, team members may assume it’s just extra work and return to old methods.

And if leadership can’t see a measurable impact, they might question the investment.

This puts your entire AI program at risk.

Avoid this by establishing the right metrics before implementing AI.

The Fix: Track Business Metrics (Not Just Efficiency)

Here’s how to measure AI’s business impact properly.

Pick 2-3 metrics your leadership already reviews in reports or meetings.

These are typically:

• Leads generated
• Conversion rate
• Revenue growth
• Customer acquisition
• Customer retention

These numbers demonstrate to your team and leadership that AI is helping your business.

Then, establish your baseline by recording your current numbers. (Do this before implementing AI tools.)

For example, if you’re tracking leads and conversion rate, write down:

• Current monthly leads: 200
• Current conversion rate: 3%

This baseline lets you show your team (and leadership) exactly what changed after implementing AI.

Pro tip: Avoid making multiple changes simultaneously during your pilot or initial rollout.

If you implement AI while also switching platforms or restructuring your team, you won’t know which change drove results.

Keep other variables stable so you can clearly attribute improvements to AI.

Once AI is in use, check your metrics monthly to see if they’re improving. Use the same tools you used to record your baseline.

Write down your current numbers next to your baseline numbers.

For example:

• Baseline leads (before AI): 200 per month
• Current leads (3 months into AI): 280 per month

But don’t just check if numbers went up or down.

Look for patterns:

Did one specific campaign or content type perform better after using AI?

Are certain team members getting better results than others?

Track individual output alongside team metrics.

For example, compare how many blog posts each writer completes per week, or email open rates by the person who drafted them.

If someone’s consistently performing better, ask them to share their AI workflow with the team.

This shows you what’s working, and helps the rest of your team improve.

Share results with both your team and leadership regularly.

When reporting, connect AI’s impact to the metrics you’ve been tracking.

For example:

Say: “AI cut email creation time from 4 hours to 2.5 hours. We used that time to run 30% more campaigns, which increased quarterly revenue from email by $5,000.”

Not: “We saved 90 hours with AI email tools.”

The first shows business impact — what you accomplished with the time saved. The second only shows time saved.

Other examples of how to frame your reporting include:

Build Your Marketing AI Adoption Strategy

When AI usage is optional, undefined, or unsupported, it stays fragmented.

Effective marketing AI adoption looks different.

It’s built on:

• Role-specific training people actually use
• Guardrails that reduce uncertainty and risk
• Metrics that drive business outcomes

When those pieces are in place, AI becomes part of how work gets done.

If you want a step-by-step implementation plan, download our Marketing AI Adoption Roadmap.

Need help choosing which AI tools to pilot? Our AI Marketing Tools guide breaks down the best options by use case.

The post 7 Marketing AI Adoption Challenges (And How to Fix Them) appeared first on Backlinko.

2026-01-08 01:40:35

With AI tools at everyone’s fingertips, what does “great” content writing mean in 2026?

Content writing is about using words and psychology to deliver value, earn trust, and move readers toward action.

It includes blog posts, social media content, newsletters, and white papers. Or it can be scripts for video, podcasts, and presentations.

Unlike copywriting, which persuades the audience to take an action, content writing builds trust through teaching.

Thanks to AI tools, filling pages is easier and faster than ever.

And as content becomes easier to produce, attention becomes harder to earn — whether readers are scrolling social feeds, skimming search results, or asking AI tools for quick answers.

The best content writers bring a full toolkit: deep research, sharp critical thinking, strategic judgment, and the ability to apply those strengths in ways AI can’t replicate.

In this guide, you’ll learn eight content writing skills that set top performers apart, shaped by my work with leading brands and insights from my colleagues at Backlinko.

Important: Research and editing are learnable skills. But the instinct for what makes content memorable — what makes someone stop scrolling, what creates emotional resonance — that’s the human layer AI can’t recreate.

1. Build and Hone Your Research Skills

Strong research is what separates fluff from content people trust.

Here’s how to build a hands-on research process.

Start with Your Audience

Audience research is the easiest way to understand your readers: their pain points, goals, and hesitations.

Start your research in a few simple but effective ways:

• Mine social media platforms to find emotional drivers behind buying decisions
• Skim product reviews to learn what excites or frustrates your audience
• Talk directly to your audience through polls, surveys, or 1:1 interviews
• Browse community forums to see real conversations around your subject

For example, if you’re writing about the “best SaaS tools,” don’t rely on generic feature lists to inspire your content.

Go where real SaaS buyers are sharing feedback — places like G2 reviews and user-generated forums like Reddit.

These insights help you create genuinely helpful content that connects with readers.

Rosanna Campbell, a senior writer for Backlinko, shares what she looks for when researching an audience:

At a minimum, I like to spend time learning the jargon, current issues, etc., affecting my target reader — usually by lurking on platforms like Reddit, Quora, industry forums, LinkedIn threads, etc. I’ll also find one or two leading voices and read some of their recent content.

But you don’t have to do all the heavy lifting yourself.

AI can speed up much of this process.

Note: AI won’t write great content for you, but it can streamline your research and editing process. Throughout this guide, I’ve included prompts to help you work smarter and faster — not let AI do the thinking for you.

For instance, Michael Ofei, our managing editor, uses a strategic prompt to aggregate audience insights from multiple channels.

Copy/paste this prompt into any AI tool to jumpstart your research (just update your topic description first).

You are a content strategist researching audience pain points for: [TOPIC DESCRIPTION]

RESEARCH SOURCES: Analyze discussions from Reddit, Quora, YouTube comments, LinkedIn posts, and People Also Ask sections from the last 12 months.

PAIN POINT CRITERIA:

• Written as first-person “I” statements
• Specific and actionable (not vague)
• Include emotional context where relevant
• Reflect different sophistication levels (beginner to advanced)

OUTPUT FORMAT: First, suggest 3-5 pain point categories for this topic’s user journey.

Then create a table with:

1. Category (from your suggested categories)
2. Pain Point Statement (first person)
3. User Level (Beginner/Intermediate/Advanced – use one for each pain point)
4. Emotional Intensity (Low/Medium/High)
5. Semantic Queries (related searches)

Aim for 8-12 total pain points that help content rank for both traditional search and LLM responses. Provide only the essential table output, minimize explanatory text.

After using this prompt for the topic “journalist outreach,” Michael received a helpful list of pain points mapped to user level and emotional intensity.

Perform a Search Analysis

Next, it’s time to review organic search results to assess what content already exists and where you can add value.

Chris Shirlow, our senior editor, stresses the importance of looking closely at who’s ranking and how when studying search results:

Analyzing search results gives me a quick pulse on the topic: how people are talking about it, what questions they’re asking, and even what pain points are showing up. From there, I can identify gaps, spot patterns in language and structure, and figure out how to create something that adds value, rather than just echoing what’s already out there.

Pay attention to:

• Content depth: Is the content shallow (short posts) or comprehensive (long guides)?
• Authority: Who’s ranking — big brands, niche experts, or smaller sites?
• Visuals: What kind of visuals can make your content stand out?
• Gaps and missing angles: What’s missing that you could add?

Then, repeat the same process with large language models (LLMs) like ChatGPT, Claude, and Perplexity.

AI has changed how people discover and consume information.

This means it’s no longer enough to rank on Google; your content also needs to surface in AI-generated answers.

Notice the type of insights coming up in AI-generated responses, and find gaps in the results.

Pay attention to the frequently cited brands and content formats to understand what AI considers “trusted.”

Study those articles closely to see how they’re earning citations and mentions.

Map Out Key Topics with Content Tools

Tools like Semrush’s Topic Research also help you learn more about the topics your audience is interested in.

Enter a topic like “lifecycle email marketing” and you’ll get a visual map of related themes like “loyalty program” and “segmenting your audience.”

This gives you insight into the subtopics to cover, questions to answer, and angles that resonate with your audience.

2. Find Fresh Angles to Create Standout Content

Don’t fall into the trap of rehashing what’s already ranking.

Find new angles and content ideas to break through the crowd.

Angles come from tension. This can be a surprising insight, a common mistake, a high-stakes story, or a view that challenges the norm.

Without tension, you’re just adding to the noise. Here’s how to find them.

Find Gaps in Existing Content

Study the top-ranking and frequently cited articles for your topic, and see what’s missing.

It could be:

• Shallow sections that need a deeper analysis
• Topics explained without visuals, examples, or case studies
• Predictable “safe takes” that ignore alternative perspectives and bold advice

Use this framework to document these gaps.

Consider Opportunities for Information Gain

Information gain adds unique value to your content compared to the existing content on the same topic.

Think original data, free templates, and new strategies.

Basically, it helps your content stand out from the crowd. And creates an “aha” moment for your readers.

Use these tips to add information gain to your articles:

• Find concrete proof: Support your claims with original research, case studies, quotes, or real examples from your own experience or industry experts
• Expand on throwaway insights: Take loosely discussed ideas and cover them in detail with additional context, data, and actionable takeaways
• Counter predictable advice: Stand out with contrarian perspectives, exceptions, or overlooked approaches
• Address unanswered questions: Find what confuses readers and fill those gaps with your content

At Backlinko, our writers and editors consider information gain early in outlining to uncover gaps and add value from the start.

Here’s how our senior editor, Shannon Willoby, approaches it:

I try not to default to common industry sources when gathering research. Everyone pulls from these, which is why you’ll often see industry blogs all quoting the same people, statistics, and insights. Instead, I look for lesser-known sources for information gain, like podcasts with industry experts, webinar transcripts, niche newsletters, and conference presentations. AI tools can also help with this task, but you’ll have to thoroughly vet the recommendations.

In my own article on ecommerce SEO audits, I proposed a simplified, goal-based structure for the outline, with an actionable checklist — something missing from existing content.

This approach gave readers a clearer roadmap instead of just another generic audit guide.

Use AI as a Creativity Multiplier

AI content tools make great sparring partners that enhance your thinking.

For instance, Shannon shares her process for using AI to refine her research.

Once I’ve drafted my main points, I’ll ask ChatGPT or Claude a question like, ‘What’s the next question a reader might have after this?’ This helps me spot gaps and add supporting details that make the article more valuable to the audience.

The following prompts can help you find deeper angles and improve your audience alignment:

3. Back Up Your Points with Evidence

Evidence-backed content gives weight to your arguments and makes abstract ideas easier to digest.

It also helps your content stick in readers’ minds long after they’ve clicked away.

This includes firsthand examples, data, case studies, and expert insights.

The key is using reputable, industry-leading sources in your content writing. And backing up claims with verifiable proof.

Pro tip: LLMs favor evidence-backed content when generating responses — boosting both your authority as a writer and your clients’ visibility.

Here’s how different types of evidence can strengthen your content:

• Recent research data: Backs up trends and industry shifts with hard numbers
• Case studies: Proves outcomes are achievable with real-world results
• Expert quotes: Adds credibility when challenging assumptions or introducing new ideas
• Examples: Makes abstract concepts concrete and relatable

4. Structure Your Ideas in a Detailed Outline

An outline organizes your ideas and insights into a clear structure before you start writing.

It maps out the key sections you’ll cover, supporting evidence, and the order in which you’ll present your points.

For example, here’s the outline I created for my Backlinko article on subdomains vs. subdirectories:

I included a working headline, H2s, and main points. I also added my plans for information gain.

This shows clients or employers how you’ll deliver unique value — and keeps you focused on differentiating your content from the start.

To get started with your outline, think of your core argument: what’s the most important takeaway you want readers to leave with?

From there, use the inverted pyramid to create an intuitive structure.

Include the most important details at the start of every section, then layer additional context as you go.

Pro tip: Save time with Semrush’s SEO Brief Generator. Add your topic and keywords, and it generates a solid outline instantly. From there, you can refine it with your own research and insights.

5. Develop Your Unique Writing Voice

Two people can write about the same topic.

But the one with a distinct voice is the one people quote, bookmark, and remember.

Assess Your Writing Personality

To define your writing personality, start by analyzing how you naturally communicate.

Look at your emails, Slack messages, and social posts.

Notice patterns in tone, humor, pacing, analogies, pop-culture references, or how often you use data and stats.

Then, distill these insights into a few adjectives that describe how you want to sound.

Like professional, insightful, and authoritative.

Use these to guide your writing voice.

For example, let’s say your adjectives are conversational, humorous, and authentic.

Here’s how that might look in practice:

• Conversational: Short sentences with casual, relatable language. “Let’s be real — writing your first draft is 90% staring at a blinking cursor.”
• Humorous: Use wit or funny references to engage readers. Instead of “Most introductions are too long,” you might say, “Most intros drag on longer than a Marvel end-credit scene.”
• Authentic: Add stories from your lived experiences to make people feel seen. “When I first launched my blog, my mom was my only reader for six months.”

Get Inspired by Your Favorite Writers

To keep sharpening your voice, study writers you admire.

Pay attention to their rhythm, tone, and structure.

What terms do they use? How do they hold your attention — whether in a long-form blog post or a quick LinkedIn update?

Borrow what works, then put your own spin on it so it still sounds like you.

Adapt to Your Clients’ Voices

As a content writer, clients and employers will often expect you to adapt your writing to their brand voice.

This might mean adjusting your tone, pacing, or word choice to match their brand’s personality.

Study a few of their blog posts or emails to understand their style.

Note patterns in rhythm and vocabulary, and mirror those in your draft — without losing what makes your writing yours.

AI tools can help you check how well your draft matches your client’s voice.

Upload both the brand’s voice guidelines and your draft to an LLM and use this prompt:

I’ve added the brand voice guidelines and my draft for this brand.

Compare my draft against the guidelines and tell me:

• Where my tone, word choice, or style drifts away from the brand voice
• Specific sentences I should rewrite to better match the guidelines
• Suggestions for how to make the overall flow feel more consistent with the brand voice

6. Add Rich Media to Improve Scannability

Even the best ideas lose impact when hidden behind walls of text.

Plus, research shows that most people skim web pages. Their eyes dart to headlines, opening lines, and anything that stands out visually.

That’s why adding visual breaks, such as images, screenshots, and tables, is so important.

Visual content works well when you want to illustrate a point.

It also simplifies or amplifies ideas that are hard to convey with text alone.

As Chris Hanna, our senior editor, puts it:

Often, words alone just won’t make full sense in the reader’s mind, or they won’t have the desired impact on their own. Anytime you’d personally prefer to see a visual explanation, it’s worth thinking about how you can convey it through visuals. If you can imagine watching a video on the topic you’re writing about, use that as your guide for how you could illustrate it with graphics.

Here are a few places where infographics can supplement your writing:

• • Comparisons:

Tables or side-by-side visuals

• Frameworks and models:

Diagrams or matrices

• Workflows and processes:

Flowcharts or timelines

• Abstract concepts:

Layered visuals (like Venn diagrams)

At Backlinko, we track visual break density (VBD) — the ratio of visuals to text.

Our goal is a visual break density of 12% or higher for every article.

That’s about 12 visuals (images, GIFs, callout boxes, or tables) per 1,000 words to keep content easy to scan and engaging.

Here’s how this looks in practice:

We do this to improve the readability, retention, and engagement of our articles, from start to finish.

7. Understand How to Sell Through Your Content

Every piece of content sells something — a product, a signup, a return visit.

But good content doesn’t read like a pitch.

It gently nudges people to take action by building trust and solving real problems.

Lead with Value

This is what Klaviyo, an email marketing platform, does through its blog content.

They include helpful examples, original data, and actionable tips in their content writing.

But they also weave in product mentions that feel helpful, not salesy.

There are case studies, screenshots, and examples that show how real clients used their platform to increase revenue.

This is smart for a few reasons.

It proves their expertise, reinforces how their product solves real problems, and delivers value — even if the reader never becomes a customer.

Focus on Outcomes, Not Features

People don’t care what a company offers — they care what it helps them achieve.

Features talk about what you offer. Outcomes show people how they can benefit.

Here’s what this looks like in practice:

Show people you understand their frustrations by baking their pain points into your content writing.

When readers sense you’ve been in their shoes, they’re more open to your advice.

Take this HubSpot CRM product page, for example.

​​It highlights real frustrations — setup hassles, messy migrations, lost data — the exact headaches their audience feels.

Then, it shifts to outcomes with copy like “unified data” and higher productivity from “day one.”

That’s outcome-driven content writing. It connects with the audience immediately and makes the benefits crystal clear.

Share Your Firsthand Struggles

Authority matters, but so does humility.

Be honest about your wins and failures. It makes your content feel real.

Here’s an example from one of my Backlinko articles where I shared my struggles with creating a social media calendar:

I relate to the audience with language like “too many tabs” and “overwhelming categorization.”

And provide a free calendar template so readers can apply what they learn.

Pro tip: Free resources, such as tools, frameworks, and templates, make your content more actionable. Even a simple checklist or worksheet can help readers take the next step, and make your work far more memorable.

8. Finalize Your Work

Here’s the truth: your first draft is never your best draft.

Editing is where your content truly comes alive.

Step Away from Your Draft

One of the simplest editing tricks in the book? Give your draft some breathing room.

Chris Shirlow, our senior content editor, explains why:

Spend too much time in an article and you lose all perspective. Take a walk, sleep on it, or do something totally unrelated. When you come back, you’ll see what’s working — and what’s not — much more clearly.

It may take a few rounds of editing and refining before you get everything just right:

• Round 1 (quick wins): Go through the article. Does it flow logically? Is it easy to understand? Do your examples clearly illustrate the core ideas?
• Round 2 (structure): Ask AI for editing feedback. What are you missing? Does the structure/writing flow naturally? Is there any room to add more value?
• Round 3 (polish): Tighten sentences, transitions, audience alignment, and examples

Here’s a prompt you can use for Round 2:

You are an expert editor specializing in long-form content writing. Please analyze my draft on the topic [ADD TOPIC] for its structure, flow, and reader experience.

Specifically, give feedback and suggestions on:

1. Structure: Are the sections ordered logically? Does each section build on the previous one?
2. Depth and focus: Which parts feel under-explained or too detailed? How can I tighten or expand them to improve the flow?
3. Reader journey: Where might readers drop off or lose context?

Summarize your feedback into 3–5 actionable editing priorities.

Pro tip: AI suggestions feel generic? Train the tool on your style first. Both Claude and ChatGPT let you upload writing samples and guidelines so their suggestions align with your voice.

Prioritize Clarity Over Cleverness

If your audience has to re-read a sentence to understand it, you’ve lost them.

As Yongi Barnard, our senior content writer, says:

A clever turn of phrase is nice, but the goal is for readers to understand your point immediately. Edit out any language that makes them pause to figure out what you mean.

Take a quick litmus test: Is this sentence/phrase/word here because it helps my audience, or because I like how it sounds?

You’ll know a sentence/phrase needs to be cut if it…

• Slows down the flow
• Makes the point harder to understand
• Is redundant

Common issues in content writing (and how to fix them) include:

Build Your Personal Editing Checklist

Every writer has blind spots: repeated grammar errors, overused words, or formatting mistakes.

That’s why Yongi suggests creating a personal editing checklist that includes common errors and recurring feedback from editors.

Chris Hanna suggests going through the checklist before submitting your draft:

Run a cmd+F (Mac) or CTRL+F (Windows) search in the doc each time. It’ll help you catch the most important but easy-to-fix errors.

Over time, you’ll naturally make fewer mistakes.

Here’s an editing checklist to get you started:

The Self-Editing Checklist

Big picture

• Does the piece serve the reader (not me)?
• Is the main takeaway crystal clear from the start?
• Does the flow make sense, with each section leading naturally to the next?

Clarity and value

• Is every section genuinely useful, not filler?
• Did I back up claims with examples, data, or stories?
• Did I explain the ideas simply enough that my target readers would get it?

Language and style

• Am I prioritizing clarity over cleverness?
• Are any sentences too long or clunky — could I cut or split them?
• Did I cut filler words (actually, very, really, in order to, due to the fact that)?

Engagement

• Did I vary sentence lengths?
• Does the tone feel human — not robotic, not overly formal?
• Is there at least a touch of personality (humor, storytelling, relatability)?

Polish

• Are transitions smooth between sections?
• Did I run a spell-check and grammar-check?
• Did I read it out loud (or edit bottom-up) to catch awkward phrasing?
• Did I run through my personal “repeat offender” list (words/phrases I overuse)?

Final Pass

• Did I add relevant internal links?
• Does the article end with a clear, valuable takeaway?
• Did I include a natural next step (CTA, resource, or link) without sounding pushy?

Pro tip: Use a free tool like Hemingway Editor to tighten your writing. It gives you a readability grade and highlights long sentences, passive voice, and other clarity issues.

How to Become a Content Writer: A Quick Roadmap

If you’re starting from scratch, don’t worry — every great content writer began exactly where you are.

Here’s how to build momentum and get noticed.

Find a Niche You’re Passionate About

The fastest way to level up as a writer? Specialize.

Niching down builds authority — and makes clients trust you faster.

So, pick a niche (or two) and become an expert.

A good niche checks three boxes:

• Passion: You care enough to keep learning and writing when it gets tough
• Potential: There’s growing demand for this information
• Profitability: Businesses invest in content on this topic

Pro tip: Validate before you commit. Check job boards, freelance platforms, and brand blogs to see who’s hiring and publishing in that niche. If both interest and demand line up, you’ve found a winner.

Build Expertise and Authority in Your Niche

Once you pick a niche, become a trusted voice.

This gives you multiple advantages:

• Traditional and AI search engines see your content as authoritative
• Readers are more likely to trust what you say
• Your content is more likely to be shared and quoted

Start with what you know. Draw from your own experiences to add depth and credibility.

For example, the travel writer India Amos built her authority by writing firsthand reviews.

Her Business Insider piece about a ferry ride is grounded in real experience, making the content trustworthy and relatable.

But don’t limit yourself to content writing for clients. Get your name out there.

• Contribute guest posts and expert quotes to reputable sites
• Speak at conferences or webinars
• Share insights on social media

The more you’re cited as an expert, the stronger your credibility.

Learn SEO Fundamentals

SEO basics remain essential to content writing: keyword research, competitive analysis, and on-page optimization.

But you’ll also want to know how to write and structure LLM-friendly content.

YouTube videos, blogs, and courses can help you understand these topics quickly.

It’s also helpful to familiarize yourself with popular SEO tools.

Clients often expect you to know platforms like:

• Clearscope, Surfer SEO, MarketMuse: Content optimization and readability scoring
• Semrush, Ahrefs, Moz: Keyword research and competitive analysis
• Perplexity, ChatGPT, Gemini: AI search insight and prompt-based content discovery

Pro tip: Consider pursuing niche-specific certifications to stand out. This is especially helpful in “Your Money or Your Life” (YMYL) fields like finance, health, or law, where expertise and trust matter most.

Show Proof of Work with a Portfolio

A portfolio showcases what you bring to the table and provides proof of your accomplishments as a writer.

But you don’t have to spend weeks (or months) building one.

What matters most is what’s inside your portfolio, such as:

• A short intro about who you are and what you offer
• Writing samples that showcase your expertise
• Testimonials or references
• Contact information

Tools like Notion, Contra, Authory, and Bento let you design a portfolio in minutes.

For instance, here’s my Authory portfolio:

I like this platform because it automatically adds all articles credited to my name.

You can also invest in a website for more control and search visibility.

I did both — having a portfolio and website helps me improve my online visibility:

LinkedIn can also double as your portfolio.

Add details about each client and link to your articles in the “Experience” section of your profile.

Share your on-the-job insights, feature testimonials, and engage in relevant conversations.

And don’t forget to post your favorite work, from blog posts to copywriting.

Unlike a static site, LinkedIn keeps you visible in real time.

Future-Proof Your Content Writing Skills

Use what you’ve learned here to create content that builds your reputation and lands clients.

Because great content writing doesn’t just fill pages. It opens doors.

And as AI continues to reshape the content world, the best writers don’t resist it — they evolve with it.

So, don’t fear artificial intelligence as a writer. Use it to your advantage.

Read our guide: How to Use AI to Create Exceptional Content. It’s packed with practical workflows, expert insights, and handy prompts that will help you work smarter and stay ahead.

The post Content Writing 101: 8 Skills That Set Top Writers Apart appeared first on Backlinko.

2026-01-02 23:14:36

AI chat is changing how people shop for fashion — fast.

Before AI, buying something as simple as casual leggings meant typing keywords into Google. Then, sifting through pages of results.

Comparing prices. Reading reviews. Getting overwhelmed.

In fact, 74% of shoppers give up because there’s too much choice, according to research by Business of Fashion and McKinsey.

Now?

A shopper submits a query. AI gives one clear answer — often with direct links to products, reviews, and retailers. They can even click straight to purchase.

So, how do you make sure AI recommends your fashion brand?

We analyzed how fashion brands appear in AI search. And why some brands dominate while others disappear.

In this article, you’ll learn how large language models (LLMs) interpret fashion, what drives visibility, and the levers you can pull to get your brand visible in AI searches (plus a free fashion trend calendar to help you plan).

Note: The data in this article comes from Semrush’s AI Visibility Index, August 2025.

The 3 Types of AI Visibility in Fashion

There are three ways people will see your brand in AI search: brand mentions, citations, and recommendations.

Brand mentions are references to your brand within an answer.

Ask AI about the latest fashion trends, and the answer includes a couple of relevant brands.

Citations are the proof that backs up AI answers. Your brand properties get linked as a source. This could be product pages, sizing guides, or care instructions.

Citations also include other sites that talk about your brand, like Wikipedia, Amazon, or review sites.

Product recommendations are the most powerful form of AI visibility. Your brand isn’t just mentioned; it’s actively suggested when someone is ready to buy.

For example, I asked ChatGPT for recommendations of aviator sunglasses:

Ray-Ban doesn’t just show up as a mention — they’re a recommended option with clickable shopping cards.

How AI Models Choose Which Fashion Brands to Surface

If you’ve ever wondered how AI chooses which fashion brands to surface, here are the two basic factors:

• By evaluating what other people say about you online
• By checking how consistently factual and trustworthy your own information is

Let’s talk about consensus and consistency. Plus, we’ll discuss real fashion brands that are winning at both.

Consensus

If you ask all your friends for their favorite ice cream shop, they’ll probably give different answers.

But if almost everyone coincided in the same answer, you trust that’s probably the best place to go.

AI does something similar.

First, it checks different sources of information online. This includes:

• Editorial websites, like articles in Vogue, Who What Wear, InStyle, and others
• Community and creator content, including TikTok try-ons, Reddit threads, and YouTube product roundups
• Retailer corroboration, like ratings and reviews on Amazon, Nordstrom, Zalando, and more
• Sustainability verification from third parties like B Corp, OEKO-TEX, or Good On You

After analyzing this information, it gives you recommendations for what it perceives to be the best option.

Here’s an example of what that consensus looks like for a real brand:

Carhartt is mentioned all over the web. They appear in retail listings, editorial pieces, and in community discussions.

The result?

They get consistent LLM mentions.

Consistency

AI also judges your brand based on the consistency of your product information.

This includes:

• Naming & colorways: Identical names/color codes across your own site, retailers, and mentions
• Fit & size data: Standardized size charts, fit guides, and model measurements
• Materials & care: The same composition and instructions across all channels
• Imagery/video parity: The same SKU visuals (like hero, 360, try-on) on your site and retailer sites
• Price & availability sync: Real-time updates during drops or restocks to avoid stale or conflicting data

For example, Lululemon does a great job of keeping product availability updated on their website.

If you ask AI where to find a specific product type, it directs you back to the Lululemon website.

This happens because Lululemon’s site provides accurate, up-to-date information.

Plus, it’s consistent across retailer pages.

The Types of Content That Dominate Fashion AI Search

Mentions get you into the conversation. Recommendations make you the answer. Citations build the credibility that supports both.

The brands winning in AI search have all three — here’s how to diagnose where you stand.

Let’s talk about the fashion brands that are consistently showing up in AI search results, and the kind of content that helps them gain AI visibility.

Editorial Shopping Guides and Roundups

Editorial content has a huge impact on results.

Sites like Vogue, Who What Wear, and InStyle are regularly cited by LLMs.

These editorial pieces are key for AI search, since they frame products in context — showing comparison, specific occasions, or trends.

There are two ways to play into this.

First, you can develop relationships with editorial websites relevant to your brand.

Start by researching your top three competitors. Using Google (or a quick AI search), find out which publications have featured those competitors recently.

Then, reach out to the editor or writers at those publications.

If they’re individual creators, you might send sample products for them to review.

Looking for mentions from bigger publications?

You might consider working with a PR team to get your products listed in articles.

To build consistency in that content, provide data sheets with information about material, fit, or care.

​​

Second, you can build your own editorial content.

That’s exactly what Huckberry does:

They regularly produce editorial-style content that answers questions.

Many of these posts include a video as well, giving them more opportunity for discovery in LLMs:

Retailer Product Pages and Brand Stores

Think of your product detail page (PDP) as the source of truth for AI.

If you don’t have all the information there, AI will take its answers from other sources — whether or not they’re accurate.

Product pages (your own website or a retailer’s) need to reflect consistent, accurate information. Then, AI can understand and translate into answers.

Some examples might include:

• Structured sizing information
• Consistent naming and colorways
• Up-to-date prices and availability
• Ratings (with pictures)
• Fit guides (like sizing guides and images with model measurements and sizing)
• Materials and care pages
• Transparent sustainability modules

For example,Everlane provides the typical sizing chart on each of its products. But they take it a step further and include a guide to show how a piece is meant to fit on your body.

You can even see instructions to measure yourself and find the right size.

That’s why, when I ask AI to help me pick the right size for a pair of pants, it gives me a clear answer.

And the citations come straight from Everlane’s website.

Everlane’s product pages also include model measurements and sizing.

So when I ask ChatGPT for pictures to help me pick the right size, I get this response:

However you choose to present this information on your product pages, just remember: It needs to be identical on all retailer pages as well.

Otherwise, your brand could confuse the LLMs.

User Generated Video Content

What you say about your own brand is one thing.

But what other people say about you online can have a huge influence on your AI mentions.

Of course, you don’t have full control over what consumers post about you online.

So, proactively build connections with creators. Or, try to join the conversation online when appropriate.

This can help you build a positive sentiment toward your brand, which AI will pick up on.

Not sure which creators to work with?

Try searching for your competitors on channels like TikTok or Instagram. See which creators are mentioning their products, and getting engagement.

You can also use tools like Semrush’s Influencer Analytics app to discover influencers.

Search by social channels, and filter by things like follower count, location, and pricing.

Here’s an example: Aritzia has grown a lot on TikTok. They show up in creator videos, fit checks, and unboxing-style videos.

In fact, the hashtag #aritziahaul has a total of 32k posts, racking up 561 million views overall.

Other fashion brands, like Quince, include a reviewing system on their PDPs.

This allows consumers to rate the fit and add pictures of themselves wearing the product.

LLMs also use this information to answer questions.

Creator try-ons, styling videos, and similar content can help increase brand mentions in “best for [body type]” or “best for [occasion]” prompts.

Pro tip: Zero-click shopping is coming. Perplexity’s “Buy with Pro” and ChatGPT’s “Instant Checkout” hint at a future where AI answers lead straight to one-click purchases. The effects are still emerging, but as with social shopping, visibility wins. So, make sure your brand shows up in the chats that drive buying decisions.

Reddit and Community Threads

Reddit is a major source of information for fashion AI queries.

This includes information about real-world fit, durability, comfort, return experiences, and comparisons.

For example, Uniqlo shows up regularly in Reddit threads and questions about style.

You can also find real reviews of durability about the products.

As a result, the brand is getting thousands of mentions in LLMs based on Reddit citations.

Plus, this leads to a ton of organic traffic back to the Uniqlo website.

Obviously, it’s impossible to completely control the conversation around your brand. So for this to work, there’s one key thing you can’t miss:

Your products need to be truly excellent.

A mediocre product that has a lot of negative sentiment online won’t show up in AI search results.

And no amount of marketing tactics can fool the LLMs.

Further reading: Learn how to join the conversation online with our Reddit Marketing guide.

Lab Tests and Fabric Explainers

This kind of content shows the quality of your products.

It gives LLMs a measurable benchmark to quote on things like pilling or color fastness.

This content could include:

• “6-month wear” style videos
• Pages that explain the fabrics and materials used
• Third party tests
• Clear care instructions

For example, Quince has an entire page on their website talking about cashmere.

And in Semrush’s AI Visibility dashboard, you can see this page is one of the top cited sources from Quince’s website.

Another option is to create content that shows tests of your products.

Here’s a great example from a brand that makes running soles, Vibram.

They sponsored pro trail runner Robyn Lesh, and teamed up with Huckberry to lab test some of their shoes.

This kind of content is helping Vibram maintain solid AI visibility.

And for smaller brands who don’t have Vibram’s sponsorship budget?

Try doing product testing content with your own team.

For example, have a team member wear a specific product every day for a month, and report back on durability.

Or, bury a piece of clothing underground and watch how long it takes to decompose, like Woolmark did:

Get creative, and you’ll have some fun creating content that can also help your brand be more visible.

Want to check your brand’s AI visibility?

Try the AI Visibility Toolkit from Semrush to see where your brand stands in AI search, and learn how to optimize.

Start by checking your AI visibility score. You’ll see how this measures up against the industry benchmarks.

You can prioritize next steps based on the Topic Opportunities tab.

There, you’ll see topics where your competitors are being mentioned, but your brand is missed.

Then, jump to the Brand Perception tab to learn more about your Share of Voice and Sentiment in AI search results.

You’ll also get some clear insights on improvements you can make.

Comparisons and Alternatives Content

AI loves a good comparison post (and honestly, who doesn’t?). So, creating content that compares your products to other brands is a great way to get more mentions.

This is part of LLM seeding.

It helps you get brand exposure without depending on organic traffic dependence. Plus, it helps level the playing field with bigger competitors.

For instance, Quince is often cited online as a cheaper alternative to luxury clothing.

I asked ChatGPT for affordable cashmere options, and Quince was the first recommendation.

So, why is this brand showing up consistently?

One reason is their comparison content.

In each PDP, you’ll see the “Beyond Compare” box, showing specific points of comparison with major competitors.

The right comparisons are handled honestly and tastefully.

Focus on real points of difference (like Quince does with price). Or, show which products are best for certain occasions.

For example: “Our sweaters are great for hiking in the snow. Our competitors’ sweaters are better for indoor activities.”

Comparisons give AI a reason to recommend your fashion brand when someone asks for an alternative.

What This Shift Means for Your Fashion Brand

AI search has changed the way people discover products, and even their path to purchase.

Before, this involved multiple searches, clicking on different websites, or scrolling through forums. Now, you can do this in one simple interface.

So, how is AI changing fashion, and how can your brand adapt?

Editorial, Retailer, and PDP Split

AI search doesn’t treat every source of information equally.

And depending on which model your audience uses, the “default” source of truth can look very different.

ChatGPT leans heavily on editorial and community signals.

It rewards cultural traction — what people are talking about, buying, and loving.

For example, articles like this one from Vogue are a prime source for ChatGPT answers:

Meanwhile, Google’s AI Mode and Perplexity skew toward retailer PDPs.

They look for structured data like price, availability, or fit guides. In other words, they trust whoever has the cleanest, richest product data.

The most visible brands win in both arenas: cultural conversation and PDP completeness.

Here’s What You Can Do

To show up in all major LLMs, you need two parallel pipelines.

1. Cultural traction: Like press mentions, creator partnerships, and community visibility
2. Citation-ready proof: For example, complete and accurate PDPs across retailer channels

Here’s an Example: Carhartt

Carhartt is a great example of a brand that’s winning on both sides.

First, they get consistent cultural visibility.

For instance, Vogue reported that the Carhartt WIP Detroit jacket made Lyst’s “hottest product” list. That led to searches for their brand increasing by 410%.

This makes it more likely for LLMs to recommend their products in answers:

This is the kind of loop that works wonders for a fashion brand.

At the same time, Carhartt is also stocked across a huge range of retailers. You can find them in REI, Nordstrom, Amazon, and Dick’s, plus their own direct-to-consumer website.

So, Google AI Mode has an abundance of PDPs, videos, reviews, and Q&A to cite.

This makes Carhartt extremely “citation-friendly” in both models.

No wonder it has such a strong AI visibility score.

Trend Shocks and Seasonal Volatility

Trend cycles aren’t a new challenge in the fashion industry. But it becomes a bigger challenge to maintain visibility when those trends affect which brands appear in AI search.

Micro-trends pop up all the time, triggering quick shifts in how AI answers fashion queries.

When the trend heats up, LLMs pull in brands that appear online in listicles or TikTok roundups.

And when the trend cools? Those same brands disappear just as quickly.

Here’s What You Can Do

To stay present during each trend swing, you need a content and operations pipeline that speaks in real time to the language models are echoing.

1. Build a proactive trend calendar: Map your content to seasonal moments, like spring tailoring, fall layers, holiday capsules, back-to-school basics, and so on
2. Refresh imagery and copy to mirror trend language: Update PDPs, on-site copy, and retailer description to match the phrasing used in cultural content
3. Create rapid-fire listicles and lookbooks: Listicle-style content, creator videos, and other trend-related mentions can help boost visibility. This includes building your own content and working with creators and publications to feature your product in their content.

Download our Trend Calendar for Fashion Brands to plan ahead for upcoming trends and create content that matches.

Here’s an Example: UGG

Anyone who was around for Y2K may have been shocked to see UGG boots come around again.

But the brand was ready to jump onto the trend and make the most of their moment.

Vogue reported that UGG made Lyst’s “hottest products” list in 2024.

Since then, they’ve been regularly featured in seasonal “winter wardrobe essentials” style roundups.

One analyst found that there had been a 280% increase in popularity for the shoes. Funny enough, that trend seems to be a regular occurrence every year once “UGG season” rolls around.

In fact, on TikTok, the hashtag #uggseason has almost 70k videos.

UGG stays visible even as seasons trends shift. That’s because the brand is always present in the content streams that LLMs treat as cultural indicators. By partnering with influencers, UGG amplified its presence so effectively that the boots themselves became a moment — something people wanted to photograph, share, and join in on without being asked.

The result?

They have one of the highest AI Visibility scores I saw while researching this article.

(As a marketer, I find this encouraging. As a Millennial, I find it deeply disturbing.)

Pro tip: Want to measure the results? Track how often your brand or SKUs appear in new listicles per month, plus how they rank in those roundups. Then use Semrush’s AI Visibility Toolkit to track your brand’s visibility using trend-related prompts.

Sustainability and Proof (Not Claims)

Sustainability has become one of the strongest differentiators for fashion brands in AI search.

But only when brands back it up with verifiable proof.

LLMs don’t reward vague eco-friendly language. Instead, they surface brands with certifications, documentation, and third-party validation.

Models also pull heavily from Wikipedia and third-party certification databases. These pages often act as trust anchors for AI search results.

Here’s What You Can Do

You need to build a clear, credible footprint that models can cite.

1. Centralize pages on materials, care, and impact: Make them brief, structured, and verifiable. Include materials, sourcing, certifications, and repair/resale info.
2. Maintain third-party profiles: Keep your certifications up-to-date. This includes things like Fair Trade, Bluesign, B-Corp, GOTs, etc.
3. Standardize sustainability claims across all retailers: If your DTC site says “Fair Trade Certified” but your Nordstrom PDP doesn’t? Models treat that as unreliable.

Here’s an Example: Patagonia

Patagonia is the ruler of AI visibility with a 21.96% share of voice.

In part, this is because of their incredible dedication to sustainability. They basically own this niche category within fashion.

Patagonia’s sustainability claims are backed up by third-party certifications.

And they’re displayed proudly on each PDP.

They’re also transparent about their efforts to help the environment.

They keep pages like this updated regularly.

These sustainable efforts aren’t just big talk.

Review sites and actual consumers speak positively online about these efforts.

They’ve made their claim as a sustainable fashion brand.

So, Patagonia shows up first, almost always, in LLMs when talking about sustainable fashion:

That’s the power of building a sustainable brand.

Make AI Work for Your Fashion Brand

You’ve seen how the top fashion brands earn AI visibility.

The path forward is simple: Consensus + Consistency.

Build consensus by getting people talking: Create shareable content, encourage customer posts, or work with creators and publications.

Build consistency by keeping your product info aligned across your site and retail partners.

To get started, download our Fashion Trend Content Calendar to plan your strategy around seasonal trends.

Want to go deeper? Check out our complete guide to AI Optimization.

The post Fashion AI SEO: How to Improve Your Brand’s LLM Visibility appeared first on Backlinko.

2025-12-17 22:53:02

Creating an official brand subreddit is one of the hardest marketing spaces to get right.

Why?

Because it’s hostile ground for traditional brand messaging, with some of the internet’s snarkiest users watching every move.

But if you strike the right balance, the payoff is huge.

Just look at r/fidelityinvestments.

This brand subreddit has grown into a self-sustaining community.

Members trade tips, ask questions, and help resolve issues before the company’s reps even show up.

Fidelity’s still there, keeping things on track.

But because the users trust the brand and the space, conversations flow without much hand-holding.

So how do you get there?

This guide breaks it down.

With details on when to create a brand subreddit, when to skip it, and what separates vibrant communities from ghost towns.

(Plus, tons of examples from standout company-owned subreddits.)

Shoutout to Olena Bomko, go-to-market strategist, for sharing her insights from building a brand subreddit.

Free Resource: Get the Brand Subreddit Launch Kit. It’s everything you need to confidently plan, launch, and manage your community.

Do You Need a Brand Subreddit?

For most brands, the answer is no.

But for a select few, it can become a long-term asset.

You know you’re one of them if:

• Your customers already talk about you in at least three subreddits
• You can engage daily without pitching
• You’ve got a Reddit native to run your subreddit
• You see complaints as free market research, not an insult

Miss one, and you’ll struggle to keep your subreddit alive.

So, let’s look at each in detail.

Is Your Audience Already on Reddit?

Start by confirming whether your audience already talks about you on Reddit.

Run a quick check and look for:

• Multiple subreddits covering your category
• Regular mentions of your brand or competitors
• Questions or troubleshooting threads about your product space

Use Reddit’s search bar as your starting point.

Type in your brand name, your competitors, or keywords related to your industry. Then, see what comes up.

For example, when I search “Semrush enterprise,” I find frequent mentions of Semrush in SEO subreddits.

Users debate its pros and cons, compare it with competitors, and discuss its product features.

That’s organic energy already in motion. So, a brand subreddit just gives it a home.

Related reading: Audience Research: Stop Guessing What Your Buyers Care About

Another thing:

Some product types just naturally fit Reddit’s community culture, including:

• Technical or complex tools: SaaS, software, or tools where users want support and feature breakdowns
• Niche ecommerce brands: Mattresses, supplements, and other high-consideration DTC products people love to compare and review
• Finance and service tools: Banks, brokers, and budgeting apps where transparency matters
• Gaming and entertainment: Games or media with built-in fandoms
• Consumer tech: Gadgets and devices that need troubleshooting and setup discussions
• News and media brands: Outlets and publishers where audiences already debate coverage and breaking stories

Are You Committed to Building a Community?

If your only goal is to “control the narrative,” stop right here.

(I can already hear the Reddit mob sharpening their pitchforks.)

Yes, a brand subreddit can absolutely strengthen your reputation. But only as a byproduct of serving your community first.

Your reason for being should be to create a space where users can connect and feel heard.

For example, r/fidelityinvestments is a customer care channel with official Fidelity associates.

But it’s also a community.

Where members troubleshoot for each other, share feedback, and even defend the brand when criticisms pop up.

Do You Have an Assigned Moderator?

Someone has to own your brand subreddit.

And they need to be there every day:

Sparking conversations and posting prompts. Plus, modelling the tone you want until the community naturally mirrors it.

That takes a rare mix of skills:

• Technical familiarity with your product
• Context across marketing, support, and PR
• Sharp community instinct and tone awareness

Without that person, keeping your subreddit healthy will always feel like a grind.

Are You Cool with Public Scrutiny?

Even the best teams take hits on Reddit.

The question is: Can you handle it?

Because you will get complaints, and you will get called out.

Sometimes, it’s a full-blown PR storm. Like when REI’s CEO hosted an AMA and got flooded with employee complaints about wages, hours, and sales quotas.

Other times, it’s smaller.

Like when a Sonos marketing email revealed someone’s password.

Big or small, the spotlight’s the same.

And the internet expects one thing:

That you stand there, take it, and handle it in stride.

(To their credit, both the REI CEO and u/keithfromSonos did just that.)

So, ask yourself:

“Do we have a team that can handle that pressure and keep the tone steady?”

If not, skip the brand subreddit rather than lose your cool in public for everyone to screenshot.

Alternatives to a Brand Subreddit

If you don’t meet the above conditions, it doesn’t mean you can’t be on Reddit.

You can still build visibility without launching an official community.

Start by getting active in existing unofficial brand-related subreddits.

GoPro, for example, doesn’t run r/gopro.

Yet, it’s one of the most vibrant product spaces on the platform.

Another option is to create a non-branded subreddit around your niche.

For example, if you sell hiking gear, launch r/TrailTips or r/UltralightKit.

You still get visibility without the pressure of running an official branded space.

Another alternative is using your user account as your brand’s central presence.

Many media companies do this well. Like The Washington Post at u/washingtonpost/ and Drop.com at u/drop_official/.

How to Create a Company Subreddit (5 Steps)

Think a company subreddit fits your brand?

Perfect! When done right, it can deliver real results, including:

• Deeper customer insights
• A self-sustaining community
• More visibility in SEO and large language models (LLMs)

“Our share of voice has definitely improved. Two months ago, Reddit Answers didn’t even mention Favikon when I searched for the best influencer marketing platforms. Now, it’s up there in Reddit’s search results.”

– Olena Bomko

Ready to build yours? Let’s get into it.

Step 0: Meet the Minimum Requirements

Before creating a subreddit, become a Redditor first.

Spend time on the platform and learn the culture.

Observe how conversations flow, how moderators maintain order, and what earns trust.

Further reading: Reddit Marketing in 3 Hours/Week: From 0 Karma to Real Cred

Reddit also has minimum requirements before you can create a community:

• Your account must be at least 30 days old
• You need positive karma (the exact threshold isn’t public)

Translation:

You have to earn your place before you can build one.

Step 1. Get Clear on Your Goals

Before you create a brand subreddit, pick one primary goal for your community.

This dictates how you run the subreddit:

• What you post
• How you show up
• How you measure success

(We’ll talk about cadence, staffing, and moderation in later steps.)

Plus, when everyone knows the “why,” every post naturally lines up with it.

Side note: Your community can support other goals. But your primary goal should define how you measure success. That’s what makes it easier to see whether it’s actually working.

For example, a support-first subreddit focuses on speed, accuracy, and trust.

It needs moderators who know the product and can solve problems publicly.

r/fidelityinvestments is an example of this.

Verified associates answer customer questions, while pinned announcements guide users through service updates.

And, if they were tracking key performance indicators (KPIs), they’d likely focus on response time and resolution rate.

Now, compare that to a community-first subreddit.

It usually thrives on curation, conversation, and peer support.

Moderators act more like hosts, encouraging user-generated content (UGC) and keeping discussions flowing.

r/LifeOnPurple runs this way.

The mattress brand posts lightly, shares occasional updates, and lets UGC drive momentum.

Their key metrics probably include:

• Percentage of UGC
• Active users
• Returning posters

Common Brand Subreddit Goals

Here are the top three core goals most brand subreddits serve.

Choose one, commit to it, and let the rest orbit naturally to keep your subreddit focused.

Step 2: Put People (and Rules) in Place

Once you’ve set your goals, decide who’ll run the subreddit. And how.

The right person (or team) makes sure that:

• Questions get answered quickly
• Moderation feels fair
• Brand messaging stays consistent

Start by assigning one primary moderator.

They’ll be accountable for growth, moderation quality, and reporting insights.

In most teams, that’s your community manager, social media lead, or support head.

Preferably, someone who knows the product and understands community dynamics.

But a great subreddit is rarely a one-person show.

So, make sure your moderator has access to others in the company.

Here’s how that can look depending on your subreddit type:

• Support-heavy subreddits: Include a product specialist or customer service rep who can jump in fast
• Community-first spaces: Bring in someone from marketing or content to spark conversations or highlight great posts
• Developer or technical subs: Involve a product manager or engineer who can step in when discussions get technical

For example, r/SEMrush is run by Semrush employees who actively join conversations and clarify product questions when needed.

In contrast, r/hubspot’s moderators are a combination of members from the HubSpot support team and a power user.

Bring Key People to Your Subreddit

You should also have a few “guest stars” lined up.

These are your execs, product managers (PMs), or team leads.

They don’t need to be available all the time.

But, having them join conversations signals two things: access and accountability.

For example, as Favikon builds its company subreddit in its early stages, the team regularly runs AMAs with leaders and associates.

Define Your Ground Rules

Everyone who represents your brand on Reddit should know exactly how to show up.

So, create an internal guide — like a company subreddit playbook — outlining how your brand speaks and behaves on Reddit.

At a minimum, cover these areas:

• Brand tone: How your company sounds when it speaks
• Disclosure: Make it clear you’re speaking for the brand. Use verified handles or flairs like “Official Response” or “From the CEO.”
• Confidentiality: Define what can be shared publicly vs. what stays internal
• Escalation: Outline how moderators flag issues to support, PR, or product teams
• Response guidelines: When to jump in, when to step back, and when to let the community self-resolve
• Moderation scenarios: How to handle misinformation, conflict, or spam consistently and fairly
• Crisis protocols: Who leads if a post goes viral, a complaint snowballs, or a product issue surfaces

Reality check: You don’t need an extensive playbook on day one. Start with the essentials that help moderators act confidently. Then, evolve it as your subreddit — and your instincts — mature.

Step 3: Set Up Your Subreddit

With your moderators and rules ready, it’s time to build the actual space.

To set it up, use a desktop. It’s much smoother than mobile.

Start by clicking “Start a ccommunity” in the left-hand sidebar.

You’ll see a pop-up window that walks you through setup.

Here’s what matters most in each step.

Pick the Right 3 Topics

First, you’ll be asked to choose three topics your community belongs to.

These help Reddit’s discovery algorithm surface your subreddit to the right users.

So, your topic choice could affect who finds you.

In other words:

Treat topic selection like SEO for community discovery.

Choose Your Community Type

Next, decide how open your subreddit will be:

• Public: Best for most brand launches
• Restricted: Useful for soft launches
• Private: Good for internal pilots or early betas
• Mature (18+): Only if your content genuinely requires age restriction.

Most brands should go “Public” for organic reach.

But there are also situations where “Private” or “Restricted” makes sense.

For example, if you want to keep everything hidden while you build, set it to “Private.”

And, if you’re not launching yet — but you want to own the URL before someone else grabs it — go “Restricted.”

Just remember, switching later requires Reddit’s approval.

Name Your Subreddit

Next comes naming your community.

This one’s permanent. So, check spelling and capitalization.

Stick with r/YourBrand or r/yourbrand when possible.

If it’s taken, use a clear variant such as r/YourBrandOfficial, r/YourProduct, or r/YourBrandSupport.

Here are a few examples:

• r/0xPolygon (Polygon Labs)
• r/SEMrush (Semrush)
• r/LifeOnPurple (Purple Mattress)

Next, add a short description in the field below the subreddit name.

You can update this anytime.

So, keep it simple for now. (Unless you’ve already got a strong one.)

An effective subreddit description should:

• Say who it’s for
• Say what members can do
• Set expectations

For example, Favikon’s description clearly states what the community is for and what the brand will provide.

It’s obvious that the space serves both the community (creators) and the brand’s updates.

Fidelity’s description, on the other hand, is clear that it’s a customer care channel. With Fidelity associates answering product-related questions.

It also clarifies that they don’t handle account-specific issues:

A small but crucial detail that manages expectations early.

Add Visuals to Make It Look Official

After writing your description, it’s time to add visuals:

Specifically, your icon and banner.

For your icon, upload a recognizable asset, such as your logo.

This helps users instantly see that the subreddit is official.

Next, add your banner.

A 1920 x 384 pixel image works best, though Reddit also allows slimmer options like 1920 x 256 or 1920 x 128.

Your banner should reflect your brand identity without feeling like an ad.

The r/LifeOnPurple subreddit, for example, uses the Purple Mattress logo and a clean purple banner consistent with its brand design.

But r/MobileLegendsGame uses detailed artwork that fits its gaming audience.

Once you’ve uploaded your logo and banner, click “Create Community.”

And voila! That’s your subreddit live.

Step 4: Personalize and Prepare for Launch

Once your subreddit exists, the next step is to make it feel alive.

Do these four things to make it feel welcoming:

1. Add clear community rules
2. Write and pin a welcome post
3. Add a few starter threads
4. Set up sticky highlights

Let’s walk through each.

Define Community Rules

Every subreddit needs community rules.

They define the kind of space you’re building.

You don’t need a long list, especially at the start. Four to six guidelines are enough to set expectations and boundaries.

Cover the basics first:

• No spam
• Be respectful
• Don’t share personal information

Then, add one or two brand-specific rules.

For example, r/mintmobile, a community with heavy customer engagement, adds a rule against spreading false information.

Plus, a reminder not to post personal details.

While r/hubspot, a fairly new subreddit, has only three rules.

To add rules, click “Mod Tools” at the top right sidebar of your subreddit page.

Then, scroll down to the “MODERATION” section in the left sidebar.

Click “Rules” > “Create Rule.”

Pro tip: Spend time exploring Mod Tools. That’s where you customize your subreddit’s look, rules, and automation. The more familiar you are with that panel, the smoother your moderation as the community grows.

Write the Welcome Post

A welcome post helps new visitors understand what the subreddit’s for and how to participate.

There’s no single right format.

Just make it clear and approachable.

r/reolinkcam, for example, uses a pinned “Please Read This Before Posting” thread.

It starts with short, practical guidance, followed by a quick intro, links to product setup guides, and an FAQ section.

r/Comcast_Xfinity takes a different approach.

Its welcome post lays out the community code of conduct, explains how to use flairs, and summarizes key rules.

To create your first post, click “Create Post.”

It’s at the top right corner of your subreddit page.

Post Conversation Starters

Once your welcome post is live, add a few early posts to make your community feel active.

Some threads you can write include:

• FAQ: Answer common support or sales questions your team already gets
• Product updates or announcements: Share new releases to keep people in the loop
• Community guidelines: Restate the rules and add context, like where to report bugs or how to tag posts
• How to/tutorial: Solve a top recurring problem. It reduces tickets and becomes a reusable resource.

Pin Community Highlights

Sticky posts are the first thing visitors see when they land on your subreddit.

They’re pinned to the top of your feed.

When used well, they double as trust signals. A kind of proof that your brand is active and organized.

Start by pinning your “Welcome Post,” then layer in others as your community grows.

For example, r/SEMrush keeps its biggest updates (like the AI Visibility Toolkit launch) and company news pinned.

This way, new visitors instantly see what’s new.

Meanwhile, r/fidelityinvestments often features

• Engagement prompts
• Weekly Q&As
• Official announcements

To make any post sticky, open the post, scroll down, and click the shield icon.

Then, select “Add to highlights.”

That post will now appear at the top of your subreddit.

Step 5: Launch Your Subreddit

Now that everything’s in place, it’s time to spark the first lights of community.

Invite Founding Members

Founding members help set the tone and the tempo of your brand subreddit.

Ideally, they’re your superfans. People who already share your enthusiasm.

They’re usually:

• Power users who love your product
• Loyal customers who actively engage
• Industry peers who enjoy sharing what they know

These voices bring authenticity and fill your first threads with real conversation.

They’ll also help define your culture.

So, treat them like subreddit co-founders, not just early users.

How do you get them?

Start with a simple, genuine invitation.

A one-on-one message always beats a mass announcement.

Announce It Publicly (But Frame It Right)

Once you’ve got a few active members and threads, announce your subreddit in your owned channels, including:

• Email
• Slack community
• Social media
• Company website

But don’t pitch it as “a place to follow us.”

Frame it as a shared space where your team and users exchange insights, solve problems, and showcase projects.

You can also invite followers from other platforms when there’s something happening — like an AMA or live discussion.

The way Olena does it on X, for example.

This approach builds awareness and attracts people who genuinely want to be part of your community.

Cross-Promote in Related Subreddits (Carefully)

If you or your team already participates in related subreddits, mention your new community when it genuinely adds value to a discussion.

Side note: Always check each subreddit’s rules first. Many ban self-promotion.

This tactic works best when your user account already has credibility in that subreddit.

If people recognize your username from your past helpful comments, the subreddit mention feels natural, not sneaky.

Pro tip: NEVER ask employees to pose as independent users to promote your brand. That’s called astroturfing — and it’s one of the fastest ways to destroy credibility on Reddit.

How to Keep Your Brand Subreddit Alive

Once your founding members are active, the real work begins:

Keeping your subreddit alive and thriving.

You don’t need dozens of posts a day, but you do need steady participation.

Moderate and Engage Consistently

How often you show up depends on your subreddit’s purpose, but the principle stays the same:

Be present.

• Respond quickly: Aim to reply within 24 hours
• Enforce rules fairly: Remove spam and toxic behavior, but don’t over-police
• Check in daily (or at least on weekdays): Even 15–20 minutes a day keeps threads from going unanswered

For example, moderators in r/Comcast_Xfinity regularly pin troubleshooting threads and reply to outage questions.

From their flairs alone, you can tell they’re listening and available.

Side note: A flair is a small label that appears next to a username or post title. It adds instant context to every interaction. You can customize flairs in Mod Tools.

Start Meaningful Rituals and Events

Rituals keep communities alive and give people a reason to come back.

Some easy ones to start include:

• Weekly or monthly megathreads for support or feedback
• Recurring posts like “Feedback Friday” or “Tutorial Tuesday”
• Regular AMAs with your CEO or product team
• Community contests or creative prompts

Keep these rituals going long enough, and people start showing up out of habit.

It becomes a place where regulars connect through shared threads and interests.

And that’s how your subreddit turns from just another space into a familiar home.

Not sure where to start?

Look at non-brand subreddits for inspiration.

For example, r/bullcity — Durham, North Carolina’s official subreddit — has a biweekly anything goes thread.

This is where people can add any posts that “would otherwise be considered spam” into the thread.

It’s pinned in the community highlights and keeps local conversations active and open.

Encourage User Contributions

Invite members to share their own tips, advice, and projects.

Then, amplify their participation:

• Make a special flair for “Top Contributor”
• Highlight the most useful tips
• Feature a “Member of the Month”

These small bits of recognition let people know their voice matters. And can turn a casual user into a loyal regular.

Pro tip: Reddit’s spam filter can be overzealous. Keep an eye on auto-removed posts so real users don’t lose motivation.

Handle Criticism Transparently (and With Grace)

Negative posts are inevitable, and deleting them is the worst move you can make.

Instead, respond honestly. Acknowledge the issue, and explain what’s being done about it.

Even if your answer isn’t perfect, that transparency helps build credibility.

To see how it’s done well, look at how other brands handle criticism or answer tough questions.

For example, Beardbrand owner, u/bandholz, once replied to the question:

“Is Beardbrand just not great anymore?” in a calm and factual way.

This turned a critical post into a constructive discussion.

Track Your Subreddit Engagement and Growth

To grow your subreddit, think less about control and more about connection.

And always watch the engagement:

Are members helping each other? Are discussions happening without you prompting them?

When activity dips, nudge it with a new prompt or AMA.

When it grows, resist the urge to overmanage.

Then, use Reddit Analytics to see whether the community is growing or slowing.

This helps you quickly gauge what’s working.

“I spend time in Reddit’s native analytics tools. They’re not super detailed, but I can track member growth and weekly contributions. I can also see daily numbers for posts, comments, and unique users. For what I do — and what I need to track right now — that’s more than enough.”

Make Your Brand Subreddit the Hub

Your brand subreddit works best as part of a complete Reddit presence, not in isolation.

Once it’s well-established, blend it with smart Reddit marketing, including ads, partnerships, and organic participation.

That’s when Reddit stops being just another forum and becomes an ecosystem that grows your visibility and your credibility at the same time.

The post How to Build a Brand Subreddit: Full Setup Guide (+ Examples) appeared first on Backlinko.